Financial Aid Coordinator

Overview

The Financial Aid Coordinator is a key support partner for our Exton, PA campus, serving as the first point of contact for students and internal teams within the Financial Aid department. In this role, you’ll provide hands‑on administrative and front‑desk support, assist students and families with FAFSA completion, manage appointments and reports, and help triage requests across multiple departments. This position is ideal for someone who enjoys helping others, thrives in a fast‑paced, service‑oriented environment, and takes pride in accurate, detailed work. It also offers an excellent opportunity to build foundational financial aid experience and grow into a future Financial Aid Advisor role.

 

What We Offer:

• $22 - $25/hr• Paid Training• FREE tuition at UTI or Concorde for you AND your Immediate Family• Medical/Dental/Vision/Life Ins/STD & LTD Ins• 401K, Paid Holidays, Paid Time Off• Paid Parental Leave

Responsibilities

• Monitor student traffic for the Financial Aid Department.
• Answer busy multi-line phone system in a professional manner.
• Check in new enrollments and create files for them.
• Enter Data from FAFSAs and other information when presented.
• Other duties as assigned.

Qualifications

Education / Experience

• High school diploma or GED required
• One year of customer service experience preferred.
• Previous multi-line telephone experience is a plus.
• Must be able to work at our Exton, PA campus -- Monday - Friday 8am - 5pm

Skills

• Must have excellent organizational skills and be very detail-oriented.
• Strong communication skills verbal and written.
• Excellent interpersonal skills
• Must have the ability to handle multiple tasks and meet deadlines in a fast-paced environment.
• Basic computer skills with Microsoft applications (Outlook, Word, Excel, etc)

 

About Us:It’s all about the reputation. 60 years of experience, trusted by 35+ industry leading brands, 16 campuses, 5 technical schools. But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!

 

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