AHCCCS

Arizona Health Care Cost Containment System
Accountability, Community, Innovation, Leadership, Passion, Quality, Respect, Courage, Teamwork

The Arizona Health Care Cost Containment System (AHCCCS), Arizona’s Medicaid agency, is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS is a nationally acclaimed model among Medicaid programs and a recipient of multiple awards for excellence in workplace effectiveness and flexibility.

AHCCCS employees are passionate about their work, committed to high performance, and dedicated to serving the citizens of Arizona. Among government agencies, AHCCCS is recognized for high employee engagement and satisfaction, supportive leadership, and flexible work environments, including remote work opportunities. With career paths for seasoned professionals in a variety of fields, entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry.

Come join our dynamic and dedicated team.

Business Analyst - Claims & Encounters Processing 

Information Services Division (ISD)

Job Location:

Address:  150 N. 18th Ave, Phoenix, AZ 85007

Posting Details:

Must Reside in the State of Arizona.

Salary:  $50,000 - $60,000

Grade: 24

FLSA Status - Exempt

Closing Date: Open Until Filled

This position may offer the ability to work remotely, within Arizona, based upon the agency’s business needs and continual meeting of expected performance measures.

Job Summary:

A career in public service awaits you. COME JOIN OUR TEAM!

A great benefit of working for the State of Arizona is a fantastic work/life balance. State employees enjoy challenging work, popular remote work options, comprehensive health and wellness benefits, and career growth opportunities.

What You'll Do To Contribute to Agency Success :

The Information Services Division (ISD) is looking for a highly motivated individual to join our team as a Business Analyst. The position will provide analysis of confidential information that will provide written systems analysis and design for tasks that are technical in nature and in full scope of the System Service Request (SSR). The business analyst is responsible for maintaining a direct working relationship with staff, both internal and external to ISD, and is required to develop an understanding of the assigned Business System to an extent that solid business input can be provided to assist in developmental design and issue resolution.

Major duties and responsibilities include but are not limited to:
• Translates requirements into business, functional, and use case documents for relatively small to medium IT projects.
• Coordinate and provide project oversight of multiple projects with varying degrees of complexity for new system development and updates to existing systems.
• Act as primary liaison between ISD department and multiple business units.
• Gathers and documents business requirements for projects of varying sizes and complexity.
• Provides functional expertise to developers during the design and construction phases of projects.
• Maintains business systems standards by applying project management methods, tools, and processes as standard practice.
• Ensure all work in the division is performed in accordance with documented and approved policies, procedures and best practices.
• Attend and participate in project and non-project (classes, seminars, training, demonstrations) related meetings.
• Supports the organization's key business processes and applications and recommends business process redesign where applicable. Provide input for process improvement to documented ISD policies and procedures.
• Provide input into the support of ISD policies and procedures.

Knowledge, Skills & Abilities (KSAs):

Knowledge:
• Methodologies and techniques for systems analysis and design, business process modeling, requirements, gathering, quality assurance, and software development
• Problem solving techniques
• Research techniques
• Business area procedures, policies, and practices
• Working knowledge of Microsoft WORD, Excel, PowerPoint, SharePoint

Skills:
• Complete Software Development Life Cycle, analysi