Security Officer - Front Desk Financial Institution

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer - Front Desk Financial Institution in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you’ll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability—giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Front Desk Security Professional with Allied Universal at a financial institution, you will be the first point of contact for visitors and staff, creating a welcoming and secure atmosphere. Your role involves monitoring access, managing visitor logs, and assisting with security-related inquiries. By providing exceptional customer service and maintaining a professional presence, you help to deter potential incidents and support the secure operation of the location. Join a team that values agility, reliability, and integrity, and make a meaningful impact in a dynamic environment where people come first.

Position Type: Part Time

Pay Rate: $20.55 / Hour

Job Schedule:

DayTimeFri10:00 PM - 06:00 AMSat10:00 PM - 06:00 AM

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Greet and assist visitors, clients, and employees in a professional manner at the front desk of a financial institution location.
• Monitor access to the building, verifying identification and credentials as required by site-specific policies.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Maintain detailed and accurate records of all front desk activities, including visitor logs and incident reports.
• Communicate security-related information to appropriate personnel and/or emergency services as needed.
• Follow security procedures and site-specific policies to help to deter unauthorized access and/or suspicious activity.
• Provide customer service by addressing questions and/or concerns from visitors and building occupants.
• Support emergency response activities when appropriate, coordinating with Allied Universal and client contacts.

Minimum Requirements:

• At least 6 months of security-related experience is required.
• Applicants must be at least 21 years of age.
• Experience using a computer or tablet is preferred.
• Experience with alarm panels is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more informa