Lead Security

 

Create Your Experience of a Lifetime!

 

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
   

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

 

Job Summary:
Lead Public Safety Officers provide frontline Public Safety services while supervising shift operations and supporting team performance. Leads serve as working supervisors, ensuring consistent service delivery, effective response to incidents, and a high‑quality guest experience.

Job Specifications:

• Starting Wage: $22.00/hr - $26.55/hr
• Employment Type: Year Round
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: No
  
  

Job Responsibilities:

• Supervise and support Public Safety Officers during assigned shifts.
• Provide coaching, guidance, and on‑the‑job training to team members.
• Assist in scheduling, Time and labor approval, task assignments, and ensuring shift coverage.
• Conduct quality checks on reports, patrol duties, and guest interactions.
• Act as the primary point of contact for escalated guest or safety issues.
• Coordinate response to emergencies including fire, medical, and security incidents.
• Patrol resort property, monitor access points, and ensure policy compliance.
• Monitor CCTV systems and radio communications.
• Train employees on safety protocols, emergency procedures, and loss‑prevention practices.
• Investigate incidents involving accidents, injuries, or suspicious activity.
• Prepare accurate reports, logs, and incident documentation.
• Assist in interdepartmental communication and support special events.
• Model professional conduct and set expectations for team performance.
• Mentor new and existing staff to support their development.
• Provide feedback to management on team performance and operational needs.
• Lead briefings to communicate daily priorities, weather impacts, and safety concerns.
• Support hiring, onboarding, and evaluation processes as requested.
• Promote a positive, safety‑focused culture built on teamwork and service excellence.
• Perform additional duties as assigned.
  
  

Job Requirements:

• Valid U.S. driver’s license and acceptable driving record (required)
• High school diploma or equivalent (required)
• Ability to work outdoors in all weather conditions (required)
• Ability to lift 50 pounds and perform physically demanding tasks (required)
• Strong written and verbal English co