Software Engineer SMTS

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role
Salesforce is seeking a versatile and mission-driven Software Engineer SMTS to join a team leveraging advanced algorithms, Big Data technologies, and generative AI to build process intelligence capabilities in the Agentforce platform. You will drive the development of features and integrations that will enable companies to leverage data from myriads of sources to discover, automate, and optimize their business processes. The software engineer role at Salesforce encompasses architecture, design, implementation, and testing to ensure we build innovative products right and release them with high quality.
 

Responsibilities

• Architect, design, implement, test and deliver highly scalable products
• Master our development process, culture and code base, then improve it
• Present your own designs to internal/external groups and review designs of others
• Operate optimally in the hybrid engineering model where engineers are encouraged to be able to craft and complete the vital work to ensure quality in their own code as well as other engineers
• Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics
• Participate in the team’s on-call rotation to address sophisticated problems in real-time and keep services operational and highly available

Additional Responsibilities for SMTS

• Provide technical leadership and mentorship to other engineers.
• Influence architectural decisions across teams and guide the implementation of complex features.
• Drive best practices in software design, testing, and operational readiness.

Required Skills
Leveling will be determined based on demonstrated skills, experience, and interview performance.

• 5+ years of professional software development experience
• Bachelor’s degree in computer science or related field
• Strong proficiency in Java
• Experience in web standards and technologies including REST, HTTP protocols, WebSockets, Redis and API lifecycle management
• Expertise in relational databases and data modeling
• Experience in automated testing including unit and functional testing using Java, JUnit, JSUnit, Selenium
• Excellent communication and interpersonal skills
• Office-Flex: Work in-person three days per week; or 10 days per quarter for some engineering teams

Preferred Skills

• Familiarity in building and delivering highly scalable, reliable, and complex software systems in a hosted cloud environment using AWS, Docker, and Kubernetes
• Experience developing modern, component-based user interfaces using React or related frontend technologies, and collaborating effectively across frontend and backend boundaries.
• Experience in working and developing with AI and Large Language Models (LLMs)
• Master's degree in Computer Science or equivalent field
• Track record of being a top performer in current and past roles

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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