Staff Software Engineer, Reliability

Join a leading fintech company that’s democratizing finance for all.

Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

With growth as the top priority...

The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.

About the team + role

The Reliability Engineering team at Robinhood ensures the reliability, scalability, performance and security of the systems powering millions of users. As a hybrid role combining software engineering and systems operations, Software Engineers focused on Reliability partner closely with development teams and work on a variety of projects including:

• Applications including brokerage, crypto and money
• Service Level Agreements (SLAs) and Service Level Objectives (SLOs)
• Incident metrics (Mean Time To Detect and Mean Time To Resolve)
• Production Readiness Review (PRR)
• Black box monitoring
• Canary
• Testing infrastructure
• Staging environment
• Costs and efficiency

As a Staff Software Engineer on the Reliability team you will help build the roadmap and collaborate heavily with cross functional partners. You will build systems of reliability, centralized tooling and ensure proper focus for the team. This is a newly formed team and if you are interested in being part of the founding team, we would love to chat with you!

The role is located in the office location(s) listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.

What you’ll do

• Design, build, and maintain large-scale systems that power Robinhood’s platform, infrastructure, and core services
• Write and review high-quality code, create capacity and scaling plans, and debug complex, real-time issues in mission-critical systems used by millions of customers.
• Lead by example, mentoring teammates, promoting best practices, and fostering a culture focused on operational excellence and system resilience.
• Take ownership of system reliability by participating in on-call rotations, proactively addressing potential issues, and driving long-term improvements to reduce downtime.
• Collaborate with industry-leading engineers to develop scalable tools and infrastructure that meet Robinhood’s growing demands.
• Drive innovation by optimizing infrastructure for reliability and cost-efficiency, supporting Robinhood’s mission to democratize finance for all at a global scale.

What you bring

• 8+ years experience in designing, building, and maintaining large-scale, distributed systems
• Proficiency in programming languages such as Python/Go/C++
• Expertise in operating systems (Linux/Unix), networking, and troubleshooting sophisticated production issues in high-availability environments.
• A track record of mentoring team members, fostering collaboration, and contributing to a culture of continuous improvement.

What we offer

• Market competitive and pay equity-focused compensation structure
• 100% paid health insurance for employees with 90% coverage for dependents
• Annual lifestyle wallet for personal wellness, learning and development, and more!
• Lifetime maximum benefit for family forming and fertility benefits
• Dedicated mental health support for employees and eligible dependents
• Generous time away including company holidays, paid time off, sick time, parental leave, and more!
• Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits

 

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on September 19, 2024.

Please see the independent bias audit report covering our use of Covey here.

Base pay for the successful appli