Group Reservations Agent - Luxor

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

Join the team at Luxor and play a key role in delivering exceptional experiences to our guests. As a Group Reservations Agent, you will manage VIP guest reservations, Group bookings, and Wholesale accommodations, ensuring every interaction aligns with our departmental policies and standards. Your attention to detail and commitment to service will help create memorable stays for every guest.

THE STARTING RATE: $20.76

THE DAY-TO-DAY:

• Processes all reservations and requests from guests, hosts, executives, Sales Department, and branch offices

• Assists executives with reservations, requests for information, etc

• Act as a liaison between the reservations department and meeting planners or wholesale companies regarding questions pertaining to their specific groups

• Communicate effectively with Convention Sales and Service Managers regarding room blocks which are set aside for companies holding meetings in the hotel, including the number of rooms the group has utilized and what is remaining for them to pick up

• Monitor cutoff dates to prevent convention groups from booking at their convention rate, and group blocks effectively

• Review details of the convention booking recaps, such as group arrival and departure dates, number of rooms the group will hold and their rate to ensure all pertinent information is in the computer system

THE IDEAL CANDIDATE:

• 6+ months of prior relevant experience in hospitality

• High School Diploma, GED or equivalent

• Must be 21 years of age or older

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=12341

Are you ready to JOIN THE SHOW? Apply today!