Specialist-Information Services Senior

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People motivated to do their best every day. People who are always ready to apply themselves. As one of Indiana's largest employers, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation's healthiest states.

Specialist – Information Services Senior

(This position will involve onsite work in Indianapolis, Indiana)

(This position will involve some on call responsibilities and occasional overtime)

RESPONSIBILITIES:

• Performs analytical, technical and administrative work in the planning, designing and installation of new and existing IU Health approved end user devices. 
• Works on complex hardware and software problems. Interacts with other Information Services teams such as Networking, Servers, Database, Applications, Web, Vendors, etc. to restore service and/or identify and correct the core problem. 
• Understands networking and communication protocols. 
• Installs new equipment and maintains existing equipment including the ability to perform warranty work. 
• Participates in small and large end user device projects and moves, adds, changes of equipment hardware, software and peripherals including on-site trouble shooting of existing equipment. 
• Reports problems via established policies, procedures and rounding logs.

REQUIRMENTS:

• High School Diploma required.
• Bachelor's preferred.
• A+ certification required.
• Requires experience troubleshooting, repairing and installing hardware and software.
• Requires the ability to work any shift or day as needed by management.
• Requires the ability to learn general application concepts and become familiar with designated business, clinical and technical applications.
• Requires continuous equipment research and training to provide solutions to problems.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.