Lead Facilities Technician - Commercial

Company Description

Morguard is a fully integrated real estate company. We strategically invest in high-quality, well-located, multifamily assets across North America and our onsite teams are critical to our Communities' success.

Job Description

Lead Facilities Technician – Commercial is the lead maintenance role responsible for the overall facilities operations of the Master Association (“HOA”), Rockville Townsquare Management and Morguard commercial assets within The Square. Reporting to the General Manager, this position oversees shared building systems, oversees maintenance programs, vendor relationships and compliance requirements across the HOA, Commercial and Retail spaces. The role ensures efficient, safe, and cost-effective operations that support all stakeholders and creates alignment between HOA, Commercial and Residential operations.

Qualifications

Maintenance Program Management

• Plan, implement and organize all aspects of facilities and maintenance operations with The Square, HOA, and Commercial retail assets.
• Assist with capital projects, budget preparation, and execution in support of the General Manager, Commercial Leasing, Construction, and Maintenance teams.
• Develop and monitor preventative maintenance schedules on all shared mechanical systems (HVAC, generator, fire and life safety, elevators, escalators, public garages etc.).
•  Ensure all required inspections and compliance activities for shared systems are completed on time. (I.E.: HVAC, generators, fire/life safety, elevators, lighting etc.)
• Coordinate, assign, and complete work orders; assist retail leasing with vacant spaces; and oversee property readiness.
• Coordinate, assign, and complete work orders, perform preventative maintenance, assist retail leasing with vacant commercial spaces, and perform other assigned responsibilities for the HOA and Commercial tenants.
• Ensure maintenance work orders are entered into and completed for the HOA and Commercial tenants.
• Conduct routine and ongoing vacant unit and common area walks to ensure systems and spaces are in proper condition while ensuring alignment of building systems.

Procurement and Vendor Management

• Lead procurement for HOA and Commercial projects, including scopes development, contractor qualification, bid analysis, and award recommendation, alignment with locating qualified contractors, analyzing received bids, and recommending bid award in conjunctions with Morguard’s Procurement standards.
• Manage maintenance supplies inventory and ordering, collaborating with Procurement Specialist-Mixed to ensure accurate allocation to the responsible entities
• Coordinate with vendors and contractors on service agreements, verify insurance compliance, and support vendor setup and processing in partnership with the General Manager-Mixed Use.
• Oversee vendor work performance on all shared mechanical systems, collaborating with the General Manager and National Director/Associate Director of Maintenance Services to ensure all systems are on annual maintenance programs, and all required compliance inspections are completed and performed prior to due date.

Administration and Reporting

• Support the General Manager in verifying that all building licenses, certificates, and inspection programs are current, including scheduling and coordinating required repairs.
• Coordinate with finance personnel to ensure accurate financial reporting and adherence to budgetary constraints.
• Maintain accurate records of maintenance activities, including work orders, service contracts, and equipment/supply inventories.

Communication and Coordination

• Act as the lead maintenance professional for the HOA and Retail Leaseholders to increase stakeholder satisfaction.
• Follow up on work orders and new tenant leasing activity, and ensure communication regarding maintenance projects, alarm testing, utility shut offs, etc.
• Participate in weekly meetings with the General Manager, Mixed Use, District Manager, and Residential Lead Maintenance Technician, providing updated reports on upcoming relevant projects, testing requirements, shut-offs, work order issues, etc. to ensure all stakeholders are informed of relevant information.
• Coordinate with Property Coordinator – Mixed Use on any retail and HOA billbacks.

Compliance and Safety

• Ensure the property follows all company guidelines per safety, policies and procedures, procurement, and other company-wide policies.
• Monitor and assist with various HOA and Commercial initiatives, including environmental incidents, asset tracking logs, code compliance, procurement assistance, vendor management, and other initiatives as assigned.