Creator Partnerships Manager, ShopYourLikes

ShopYourLikes is the creator monetization platform and community powered by Connexity. ShopYourLikes enables creators to post shoppable links and drive earnings from their favorite products and retailers. Creators have access to a range of tools, data, and customer service to optimize their business. We pride ourselves on industry-leading commission rates, outstanding service, and an easy-to-use platform. As a fast-growth and high-performing business, ShopYourLikes is also expanding our team.

Connexity is a performance-marketing technology company that launched ShopYourLikes in 2018. The company drives new customers and sales to retailers and generates premium earnings for content creators. Each year we deliver over $4 billion in sales to retailers and pay out industry-leading rates to publishers and creators. With 20+ years of proven success in the US, Europe, and APAC, Connexity is a long-time e-commerce pioneer. Connexity’s parent company, Taboola, is also an industry leader in content monetization.

The Creator Partnerships Manager reports to the Head of Creator Partnerships, and is a key role focused on nurturing creators for growth and retention. Success in this role means growing revenue with both established and new creators. Success also means coaching these creators (as affiliates) to leverage a playbook that will accelerate their earnings. Whether these accounts are long-time ShopYourLikes users or just getting started, this role is driven by relationship-building through learning about creators’ businesses and goals. Key measures of success will be revenue growth, creator satisfaction, and retention of creators on the platform. Ideal candidates will have coaching or customer success experience in an online marketplace that supports affiliates, small businesses, or entrepreneurs.

General Responsibilities of the Role:

Account Management:

• Understand each creator’s business, including goals and challenges, to provide personalized guidance
• Build relationships through highly proactive engagement and consistent communication (email, text, DMs, etc.)
• Analyze creator content, audiences, key retailers, performance patterns, and areas for improvement to help develop growth plans
• Implement retention strategies and initiatives to win long-term content real estate
• Onboard and educate new creator accounts through best-in-class service
• Assign and manage creators for paid campaigns, reporting on each campaign’s success

Revenue Growth:

• Deliver high-quality coaching strategies to increase performance and drive incremental revenue (such as content and retailer diversification)
• Monitor traffic performance and collaborate cross-functionally with analyst, product, and community teams to optimize revenue goals
• Analyze daily reports to prioritize growth with high performing and re-engaged creators
• Meet and exceed quarterly financial and north star metric goals
  

Requirements

• 3-4+ years of account management experience in the creator/social space (both affiliate and sponsorship level)
• Proven ability to meet and exceed growth, retention, and revenue goals
• Experience effectively managing and incentivizing hundreds of creators
• Tremendous attention to detail in content analysis and creator communication
• Passion for creators and a “sixth sense” for understanding engagement and comment sentiment
• The natural ability to collaborate and connect
• A beat on social media virality, pop-culture, and trends
• Experience with HubSpot or other CRM tools
• Email marketing and Canva experience are a major plus

Benefits

Voted “Best Places to Work,” our culture is driven by self-starters, team players, and visionaries. Headquartered in Santa Monica, the company operates sites and business services in the US, UK, and EU. We offer top benefits including flexible time off, paid holidays, competitive comp, team events and more!

• Health Care Plans (Medical, Dental & Vision)
• Retirement Plan (401k Matching)
• Life Insurance (Basic, Voluntary & AD&D), LTD & STD
• Paid Leave Benefits (Maternity, Paternity & Medical)
• Learning & Development Program (educational tool)
• Free Food & Snacks
• Wellness Resources
• Equity

We are committed to providing a culture at Connexity that supports the diversity, equity and inclusion of our most valuable asset, our people. We encourage individuality, and are driven to represent a workplace that celebrates our differences, and provide