Director Employee and Labor Relations Tufts Medical Center

Tufts Medical Center is a world-renowned academic medical center that has been providing exceptional care across New England for over two centuries. Our clinicians are dedicated to delivering innovative, patient-centered care every day, from our primary care to our Level I Trauma Center to our leading heart transplant program and over 100 specialties and services. We are also the principal teaching hospital for Tufts University School of Medicine and a leading research institution that conducts game-changing medical and health policy research. 

Location: Onsite at Tufts Medical Center Boston, MA

Job Overview

This position is responsible for the management of the organizations Employee & Labor Relations functions as well as, HR Compliance and Policy Development and Management.  The role is charged with jointly developing the strategic direction of both Employee and Labor relations with input from other HR leadership and stakeholders, and carrying out goals and directives throughout the Organization.  The position will supervise both exempt and nonexempt staff. The role also works closely with the Tufts’ Physician Organization and medical residents. This position is responsible for continuous organization and process improvement for assigned functions and processes.

Minimum Qualifications:

1. Bachelor's degree in a related field, such as Human Resources, Business Administration, or a related field.

2. Eight (8) or more years of related experience in Labor Relations and Human Resources.

Preferred Qualifications:

1. Master’s degree in a related field, such as Human Resources, Business Administration, or a related field.

2. Ten (10) or more years of related experience in Labor Relations and Human Resources.

3. Previous experience with collective bargaining agreements- negotiations and implementation.

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list.  Other duties and responsibilities may be assigned.

1. Leads the planning, organizing and directing the Employee and Labor Relations functions in the development, coordination and implementation of Human Resources policies and programs.

2. Collaborates with system employee and labor relations on the standardization of policies, procedures, forms, documentation, and workflow, to improve services and maximize the utilization of all staff. 

3. Provides project management oversight and direction on several Human Resources initiatives.

4. Participates with other key HR leadership and HR Business Partners in developing the strategic direction of the HR Department in supporting the Organization and represents HR on enterprise-wide initiatives as they relate to defined functional areas that contribute to long range operational excellence.

5. Develops, recommends, and manages budgets for the areas managed. 

6. Coordinates the assignment of tasks for the efficient utilization of available resources.

7. This role must demonstrate strong commitment and drive to achieve results; provide leadership in dealing with obstacles and opposition and have strong analytical skills to measure the impact and benefits of improvements in overall HR service delivery and operations.

8. Directs and supervises Employee Relations and Compliance staff including performance evaluations, scheduling, orientation, and training. 

9. Make recommendations on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. 

10. Resolves grievances and other personnel problems within position responsibilities.

11. Plan and organize a program of employee and labor union relations to prevent and mediate employee disputes and grievances.

12. Develops and recommends policies to address attendance, conduct and performance issues. 

13. Develops and oversees polices developed for the mediation and grievance process.

14. Assists HR Business Partners and other leadership with the interpretation of the Collective Bargaining Agreement and Human Resources policies. 

15. Participates and facilitates meditation with employees and union representatives, identifying legal issues for referral to legal counsel.

16. Participates as a member of negotiating team for MNA contract negotiations.  Drives needed operational changes to support operational changes necessary to implement ch