Senior Manager, Application Delivery (Finance & Supply Chain)

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. 

Position Overview:

Dutch Bros is on a mission to make a massive difference one cup at a time. We're a high-growth, people-first company that values "love, acceptance, and kindness". Behind every cup we serve is a complex, high-speed ecosystem of finance and supply chain operations, and we are seeking a senior leader to own the technology that powers it all.

This isn't a back-office role; you are a key strategic partner to our Finance and Supply Chain leadership, responsible for the complete lifecycle—from delivery to support—of our most critical corporate applications. You will lead the "Goods-to-Ledger" technology pipeline, ensuring our core ERP, Inventory Management (IMS), and Financial Planning (FP&A) systems are stable, scalable, and secure.

The ideal candidate is a "culture translator" and a "people-first" leader. You embrace the "hustle with heart" and understand that our work is "relational, not transactional". You will be responsible for hiring, mentoring, and building "compelling futures" for a high-performing team of technical experts. You thrive in a fast-paced environment, can create compelling business cases for new technology, and can confidently present your strategic roadmap to C-level executives.

Job Qualifications:

• Experience: 10+ years of progressive experience in IT/Technology, with at least 5+ years in a people leadership position responsible for hiring, mentoring, and staff development.

• Education: Bachelor’s degree in Computer Science, Information Systems, Finance, Business, or a related field. An MBA or relevant Master's degree is preferred.

• Finance Domain Expertise: Proven experience managing a portfolio of financial applications. Deep functional understanding of core finance and accounting processes, including Procure-to-Pay (P2P), Record-to-Report (R2R), and the financial close.

• Supply Chain Domain Expertise: Proven experience managing a portfolio of supply chain applications. Deep functional understanding of inventory and supply chain management, inventory control, and demand forecasting.

• Core Technical Expertise: Deep, hands-on experience managing a modern, hub-and-spoke ERP system (e.g., NetSuite, Microsoft Dynamics 365, Oracle, SAP) as the central hub. Direct experience managing and integrating best-of-breed "spoke" applications, such as WMS (e.g., Blue Yonder, Manhattan), FP&A platforms (e.g., Anaplan), and Spend Management tools. Strong understanding of system integration methodologies, APIs, middleware, and managing the "integration layer" between disparate systems.

• Business Acumen & Executive Presence: Demonstrated ability to create and present complex business cases, ROI/TCO analysis, and technology roadmaps to executive (C-suite) stakeholders. Extensive experience in IT budget management (CapEx/OpEx) and strategic planning. Strong vendor management and contract negotiation skills.

• Preferred/Desirable Qualifications:

• Experience in a high-growth, multi-site retail or food & beverage company.

• Direct experience with systems in a publicly traded company and familiarity with SOX compliance best practices.

• Professional certifications (e.g., PMP, ITIL) are a plus.

Location Requirement: 
This role is located in Tempe, Arizona. This position is required to be in office 4 days per week (Mon-Thurs); Fridays are optional remote work days.

Key Result Areas (KRAs):

• Application Stability & Performance: Ensure the stability, security, and scalability of all critical Finance and Supply Chain applications.

• Strategic Project & Roadmap Delivery: Lead the successful, on-time, and on-budget delivery of the technology roadmap for Finance and SCM.

• Business Partnership & Stakeholder Satisfaction: Act as a trusted strategic partner, ensuring technology solutions meet and exceed business needs.

• Team Leadership & Development