Field Service Engineer (Level I/II)

Location:

(HTA) PEC-POR-CUS (Hillsboro, OR)

Job ID:

R0038463

Date Posted:

2023-11-30

Company Name:

HITACHI HIGH-TECH AMERICA, INC.

Profession (Job Category):

Engineering & Science

Job Schedule: 

Full time

Remote:

No

Job Description:

WORK STYLE DESIGNATION: Customer Onsite

WORK STYLE REQUIREMENT: Customer Onsite

WORK LOCATION: NCP (Hillsboro, OR)

EXPECTED PAY RANGE: $19.68 - $33.06 per hour

This pay range is for the position's base salary only. This position may be eligible for other compensation including incentive pay and/or allowances. Candidates will receive additional information during the interview and selection process.

PRIMARY RESPONSIBILITIES

The FSE is responsible for addressing all service-related issues at customer sites and providing training to customers and new field engineers.

• The FSE provides technical guidance to junior field engineers and customers.

• The FSE is responsible for performing system installations at customer sites and completing field service documentation utilized for tracking system reliability and customer billing.

EDUCATION, LICENSES, AND/OR CERTIFICATION REQUIREMENTS

• Associate’s degree in related field preferred or

• Equivalent combination of education and work experience

EXPERIENCE AND TRAVEL REQUIREMENTS

Field Service Engineer – Should have 1 to 3+ years experience repairing semiconductor manufacturing equipment (preferably in etch).  The candidate should also possess a strong mechanical aptitude.

SKILLS AND ABILITIES REQUIREMENTS

• Customer interface and communication skills are necessary for this position. 

• The FSE must be able to resolve difficult technical issues and devise long term plans to resolve ongoing service related issues at customer sites.

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to HTA-AccommodationRequests@hitachi-hightech.com