Program Manager - Clinical & Operational Excellence

University of Colorado Anschutz Medical Campus

Department of Pediatrics

Job Title: Business Services Program Manager

Working Title: Program Manager - Clinical & Operational Excellence

Position #00771042 – Requisition #38446

Job Summary:

The Program Manager - Clinical & Operational Excellence leads strategic initiatives to improve financial sustainability, access to care, and work and culture optimization across the Department of Pediatrics. This role uses project management and process improvement methodologies (e.g., Lean, Six Sigma, Agile) to drive measurable outcomes and leads cross-functional projects, facilitates stakeholder engagement, and ensures alignment with departmental and hospital goals.

Key Responsibilities:

• Lead cross-functional improvement initiatives, including stakeholder engagement, project planning, and execution.

• Develop and manage detailed project plans using Smartsheet and/or Excel to monitor progress, track milestones, and ensure timely delivery.

• Develop and maintain project plans, timelines, and documentation using tools like Smartsheet and Excel to monitor progress and performance.

• Monitor and track key performance indicators (KPIs) related to financial sustainability, access to care, and work and culture optimization.

• Facilitate process improvement efforts using Lean methodologies, including value-add analysis and PDSA cycles, to reduce inefficiencies and enhance workflow.

• Communicate project updates, success metrics, and best practices to department and hospital leadership, fostering transparency and engagement.

• Ensure best practices are shared across the department to foster continuous improvement.

Work Location:

Hybrid – this role is eligible for a hybrid schedule of 3 days per week on campus and as needed for in-person meetings.

Why Join Us:

With an abundance of sunshine and mountains nearby, the Colorado Front Range is the place to be! The University of Colorado Anschutz Medical Campus ranks among the top 20 medical centers in the country. CU Anschutz has top ranked clinical programs in family medicine and pediatrics, and the basic science and applied health research programs attract more NIH funding than any other university in Colorado. CU-Anschutz is home to the University of Colorado Hospital, The Children’s Hospital of Colorado, and the University of Colorado Schools of Medicine, Nursing, Dentistry, Pharmacy and Pharmaceutical Sciences, and Public Health, providing access to an array of possibilities to improve lives across a spectrum of ages and disease states.

The Department of Pediatrics is one of the University of Colorado’s largest academic units with over 1,000 faculty and 500 staff across 24 pediatric subspecialty sections. The Program Manager leads clinical operations efforts focused on increasing the sustainability of the Department’s clinical programs through the application of practice optimization methodologies and initiatives impacting our organizational health and access to exceptional care.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including: