Credit Specialist - Accounts Receivable - GCG Connectivity & Power Solutions - Greater Philadelphia

Overview

GCG Connectivity & Power Solutions is currently seeking an Accounts Receivable & Credit Specialist to join our Accounting & Finance team.  

 

In this role, you’ll play a critical part in supporting the financial health of the business by managing customer accounts, resolving payment issues, and driving timely collections. This is a hands-on, detail-oriented position that sits at the intersection of accounting, customer service, and sales collaboration. If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in keeping accounts accurate and current, this role offers the opportunity to make a direct impact.

 

While this role offers a remote work arrangement, we are seeking candidate in the Greater Philadelphia area to facilitate occasional in-office visits to our offices located in Collegeville, PA to allow for in-person collaboration with the Connectivity & Power Solutions accounting and finance team. 

What You’ll Do

• Manage a portfolio of customer accounts, focusing on timely collections and delinquency reduction (DSO)

• Conduct collection calls and written correspondence in a goal-oriented, high-volume environment

• Provide responsive customer service related to billing inquiries, short payments, disputes, and account discrepancies

• Monitor and maintain assigned accounts, including adjustments, reconciliations, and small balance write-offs

• Partner closely with Sales and, when needed, senior leadership to accelerate the resolution of past-due accounts

• Maintain accurate and up-to-date account postings for checks, ACH, wire, and credit card payments

• Research and resolve unapplied cash and payment discrepancies

• Process debit and credit memos as needed to ensure accurate account balances

• Retrieve and process mail from the company PO Box and complete manual bank deposits as required

• Manually process credit card payments through third-party systems when necessary

• Manage customer billing and payment activity within customer portals

• Document account activity clearly and consistently to support internal reporting and collaboration

What You’ll Bring

• Minimum of 2 years of accounts receivable and collections experience

• Associate degree in Accounting or related field preferred

• Strong attention to detail with the ability to manage multiple priorities

• Solid customer service and communication skills, including professional collections conversations

• Ability to collaborate effectively with sales and internal partners

• Working knowledge of accounting and ERP/manufacturing systems

• Proficiency with basic financial calculations, including percentages, ratios, and reconciliations

• Comfortable working independently while contributing positively to a team environment

What We Offer

• Competitive salary 

• Comprehensive health coverage with multiple plan options (CDHP and PPO)

• Company-paid life and disability insurance, 401(k) with company match, and supplemental insurance options

• Generous time off including PTO, paid holidays, parental leave, and compassionate care leave

• Wellness and support programs including EAP resources, wellness incentives, and telehealth

• Additional benefits such as dental and vision coverage, FSAs/HSAs with company contributions, pet insurance, legal services, and identity theft protection

• A people-first culture that values collaboration, accountability, and long-term growth

Our Use of AI in Recruiting

At GCG, we use AI technology to assist with our interviews by automating note-taking, allowing our hiring teams to focus fully on the conversation. This technology supports efficiency and accuracy in capturing candidate insights during interviews but is not used to evaluate resumes. All resume reviews and candidate assessments are conducted directly by our corporate recruiting team and hiring managers to ensure a thoughtful, human-centered approach.

 

About Allied Wire & Cable

 

Allied Wire & Cable (AWC) was founded in 1987 and acquired by GCG in 2021. We are a market-leading, value-added distributor of wire and cable-based connectivity and solutions.  We proudly serve the industrial OEM, factory automation, communications, and building technology markets.

 

About GCG

At GCG, our mission is to power, connect, and automate our world.  With the responsive DNA of a startup and the siz