Site Compliance Manager (Columbia Heights Village)

WinnCompanies is looking for a dependable and motivated Site Compliance Manager to join our team at Columbia Heights Village, a LIHTC community located in Washington, DC. In this role, you will manage the day-to-day leasing, compliance, and operations and oversee functions of apartment rentals, move-ins, recertifications, and lease renewals.
The ideal candidate will also deliver customer service that exceeds expectations to customers, residents, and clients while maintaining budgeted occupancy at the highest attainable rents at all times and ensuring that the property is compliant with the available affordable, tax credit, and HUD programs.
Please note that this role offers a pay range of $27.88 to $32.00 per hour. The working schedule is Monday through Friday, from 8:00AM to 5:00PM.

Responsibilities

• Manage 3 or more direct reports in the leasing, marketing, compliance, and/or resident services function, which involves hiring, training, and performance management.
• Lead development and implementation of marketing, compliance, and leasing strategies, materials, policies, plans, and procedures specific to the property.
• Interact directly with prospective and current residents to achieve maximum occupancy.
• Generate and manage traffic, lotteries, wait list, and property tours.
• Lease apartments, qualify prospects, and follow up on prospect leads.
• Prepare lease documentation, complete move -in paperwork, maintain applicable databases, and ensure tour route, amenity areas, and show units are to company standard.
• Complete compliance reporting as defined by the program types for the property. Ensure advertisements and web content are current and updated as necessary based on property, regional, or corporate initiatives.
• Maintain relationships with area businesses, local housing offices, employers, and real estate brokers to generate new business or to maintain an extensive waiting list. Remain current with local events and hiring trends that may have an impact on the property.
• Maintain knowledge and understanding of current and sub markets, including competitors and customer demographics. Identify pricing trends to stay competitive in the market at maximum allowable rent for both new leases and renewals. Present pricing strategies to supervisor for approval to implement.
• Remain up-to-date with federal, state, and other regulatory requirements and programs.

Requirements

• High school diploma or GED equivalent.
• 3-5 years of relevant work experience.
• 1-3 years of supervisory experience in property management.
• Managerial experience in property management, sales, retail and related affordable/tax credit experience.
• SHCM certification.
• Experience with HUD and LIHTC programs.
• Experience with computer systems such as Microsoft Office Suite, Yardi, RealPage and / other softwares.
• Excellent customer service skills.
• Outstanding verbal and written communication skills.
• Superb attention to detail.
• Solid supervisory skills.
• Ability to multi-task and work in a fast-paced environment.

Preferred Qualifications

• Bachelor's degree.
• CPO and NAHP certification.

Our Benefits:Permanent full-time US employees are eligible to participate in the following benefits: - Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday) - 401(k) plan options with a company match - Various Comprehensive Medical, Dental, & Vision plan options - Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution - Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance - Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions) - Tuition Reimbursement program and continuous training and development opportunities - Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options - Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!) - Flexible and/or Hybrid schedules are available for certain roles - Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families - To learn more, visit winnbenefits.com