Learning Production Associate Manager

Learning Production Associate Manager

Salary $71,311 - 90,389

Compensation is determined by various factors, including but not limited to local labor market conditions, educational background, work experience, and relevant certifications 

Job Type: Full-Time Fixed Term

Location: IB (International Baccalaureate®) Washington DC 

Hybrid working opportunity 1 of day in office / Remote 

• Engage with cross-functional PL team throughout the Product Development process, tracking products across phases and through development for assigned products 
• Perform in a matrix structure, working closely with portfolio team as well as the core Operations team • Identify and manage any possible risks
• Create appropriate Microsoft Team with appropriate support materials
• Populate Sharepoint library with development templates
• Provide access for project team members to system and support for development
• Create project plans
• Facilitate scoping meetings with internal stakeholders
• Coordinate kick-off meetings with project team members
• Identify and contract consultants with unique talents to create learning module content that supports resource development.
• Create contract requests and contracts for SMEs
• Work with Production Association on signed contracts in Salesforce 
• Establish payment cycles 
• Facilitate the procurement of external vendors and liaise with finance regarding invoicing and PO numbers
• Populate and maintain project dashboards in Smartsheet to track product development
• Monitor project budgets in Salesforce and report out to Operations Manager 
• Poll external and internal project team members for availability and calendar meetings
• Maintain project communication in Microsoft Team
• Track and raise payments in Salesforce
• Perform administrative responsibilities on professional learning platform
• Support project team members (internal and external) with systems use and liaise with IT to troubleshoot 
• Oversee a growing team of consultants including Subject Matter Experts and reviewers. Develop processes to evaluate their performance and provide feedback as needed.
• Coordinate a team of Multimedia Specialists, Learning Designers, Learning Architects, Editors, and SMEs to ensure the timely delivery and successful development of learning modules and their related assets. 
• Manage the day-to-day work of external SMEs, setting timelines and ensuring content is delivered to specification and on time

• A first degree or equivalent
• At least 4-5 years’ relevant work experience related to project management of complex systems, projects, procedures, establishing processes to deliver content via matrix structure
• Demonstrable professional experience in an education environment
• A proven track record of managing the development of learning content in a matrix structure in a timely fashion, at scale and under budget
• Experience with Agile management a bonus and prioritization of backlog
• Excellent command of the English language 
• A high degree of flexibility and adaptability when working in a collaborative team environment 
• Demonstrable ability to communicate well across all levels of an organization with well-developed presentation skills
• Ability to build and foster productive and collaborative working relationships
• Ability to manage projects with multiple stakeholders and deadlines
• Highly motivated to grow and develop
• Demonstrated experience of managing change, with a high degree of flexibility and adaptability in an international and fast-changing work environment.
• Excellent communication and team-building skills.
• Effective use of project management tools and status documentation to stakeholders 
• Desirable: Fluent in writing or speaking a second language (preferably Spanish, French, or any other of IB’s access languages)