Group Account Supervisor, Market Access

Location: United States,None,None

Group Account Supervisor, Market Access Overview: Relevate Health is a company made up of exceptional professionals with the business purpose of creating life-changing healthcare engagement, through our vision that every HCP communication is relevant.  We are proud to be healthcare marketing experts who push ourselves, every single day, to the highest possible levels to further our purpose and exceed our goals. Our business successes have led to growth and our extraordinary culture is the cornerstone for an engaged and productive workforce.    Job Summary: As a Group Account Supervisor (GAS), for Market Access, you will be responsible for ensuring that all current and emerging client needs are met across multiple books of business. You will be the champion of the brand and work closely within a cross-functional team of strategists, project managers, creatives, developers, and partner agencies. You will be responsible for managing client relationships and driving organic growth within your client portfolio. To achieve this, you’ll have to understand the science behind the product, the brand’s commercial market access strategy, the access and reimbursement landscape that will help drive client revenue and growth. As part of the Client Service team, you will also be responsible to co-author and drive strategy, planning, and performance efforts, document the decisions, communicate them to the team, strategize solutions, and own the final delivery of all projects. Additionally, you will help drive organic business growth of existing accounts and support leadership team with new business development outside of your assigned books of business.In summary, externally you will be serving as the client’s point person for medium-sized conflict resolution; internally,manages direct conversations with cross-functional team members Duties / Responsibilities:• Lead multiple client accounts with minimal supervision across all projects or products. This may include working with clients to plan, execute, manage, and analyze their market access campaigns, continually providing a strategic vison and bringing new ideas to the table that support access and affordability objectives.• Share responsibility for client retention by maintaining mid-to-senior level client relationships, including those beyond the Market Access team.• Stays current with healthcare and market access industry trends and applies that knowledge to projects and client conversations• Comfortable with participation in crafting market access strategies and tactical recommendations for clients, as well as the creation of client presentation, project briefs, prompting POVs, and research findings with support of the appropriate SME teams• Discusses upcoming tactics and needs with clients to ensure delight with level of partnership and strong client satisfaction• Owns knowledge of upcoming work and kicks off projects in a timely manner to optimize project timelines and helps meet revenue goals• Writes clear, concise emails, status reports, and contact reports with clear and precise directions and communication• Manages finance reports and tracks project budget utilization, shares updates with team in a timely manner and leads conversations with clients around account and project financial status• Enforces Relevate Health processes and appropriate use of systems• Drives and manages Project/Creative Brief development while engaging cross-functional SMEs as necessary• Updates weekly internal and client status reports• Participates in medical, regulatory and legal reviews as needed and owns the process by offering insight to content, providing strategic rationale and defending work• Supports timeline and budget development to ensure inclusion of appropriate project components and investments• Anticipates internal team and client needs• Under executive leadership, drives efficiency and internal team/client alignment• Demonstrates leadership with cross-agency and internal partnerships with SME teams and leads leads productive internal and client status meetings, delegates next steps as necessary• Exhibits strong presentation, verbal, and written communication skills• Supports change and growth; encourages collaborative and positive team relationships to foster team morale• Leads difficult conversations, navigates effectively through challenges, and offers alternative perspectives and recommendations• Assists with Relevate Health and client annual strategic planning• May need to work with Client Development colleagues to write SOW in partnership with other SMEs (PM, creative, strategy, etc.)• Participates in new business pitch team activities, under executive leadership, as needed• Works with manager and direct reports to achieve billable/utilization goals to ensure focus remains on client work and value• Able to mentor and develop Account