Associate District Account Representative - AR

The Company

Dexcom Corporation (NASDAQ DXCM; Market Cap $44.3B) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by nearly 10,000 ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Where you come in:

• You will support company initiatives within the district/territory virtually as well as in person to bring awareness to the benefits of Dexcom CGM to Healthcare Providers in your district.  (HCP calls, programs, TBM support)
• You will provide education and training on Dexcom products to relevant HCPs in innovative ways 
• You will achieve quarterly sales goals and meet Key Performance Indicator Metrics as designated by your management team
• You will increase the Dexcom market share and hit district/territory targets in line with company expectations by utilizing the services and support from across the company in accordance with the Dexcom values and culture 
• You will utilize company CRM to identify business development opportunities, track activities, and configure digital face-to-face presentations  
• It is preferred that you are experienced using a CRM tool in the medical device or pharmaceutical industry, and have a passion for helping those with diabetes.
• You must live within the District’s territory defined in the job title to be able to attend meetings, events, or development opportunities

What makes you successful:

Customer, Patient, and Industry Knowledge 

• You will maintain an up-to-date understanding of the Dexcom customer and diabetes industry, market conditions and trends, healthcare regulations, and competitor activities 
• You will maintain an understanding of all the Dexcom customer types, segments, and the patient’s experience (including unmet needs, drivers, and barriers) 
• You will attend industry trade shows and events to promote Dexcom products and services – some travel may be required 
• You will partner closely with sales management and professionals at Dexcom to create and follow a cohesive customer engagement plan

Therapy Area and Product Knowledge 

• You will maintain comprehensive and up-to-date Dexcom product knowledge and a thorough understanding of diabetes.  Undertake and regularly pass clinical and product knowledge assessments 
• You will implement sales and marketing initiatives throughout the customer base according to company priorities/strategy and customer needs, including the launching of new products and services 
• You will differentiate between Dexcom products, services, and applications against competitor brands and product lines 

Business Planning and Administration 

• You will prioritize and execute cycle and Quarterly objectives 
• You will analyze district/territory-level market share and other appropriate sales data to optimize efficiency to meet or exceed goals and objectives consistently 
• You will ensure correct and up-to-date information is communicated to customers 
• You will complete all call reporting within specified deadlines 

Selling  

• You will conduct high volume outbound cold and warm calls daily to meet product awareness goals.
• You will execute call objectives appropriate to the customer’s segment and specific needs, including sampling, clarity training, education programs, etc.
• You will connect and engage with prescribers and HCPs in individual and group set-ups to help customers discover, clarify, and verbalize their needs and those of their patients and identify gaps