Strategic Planning Manager

Do the best work of your career as a champion for small and mid-size businesses.

BILL is a leader in financial automation software for small and midsize businesses (SMBs). As a champion of SMBs, we are dedicated to automating the future of finance so businesses can thrive. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and spend and expense management. With BILL, businesses are connected to a network of millions of members, so they can pay or get paid faster. Through our automated solutions, we help SMBs simplify and control their finances, so they can confidently manage their businesses, and succeed on their terms. 

BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers. We have operations in San Jose, CA, Draper, UT, Houston, TX and are continuing to expand into other geographic locations. If you’re looking for a place that helps you do the best work of your career, look no further than BILL.

Make your impact within a rapidly growing Fintech Company

• Work closely with Customer Experience Operations (CXO) Sr. Manager of the Strategic Planning Management Office and partner with senior leadership across CXO to manage frameworks and programs which drive governance and operational excellence
• Lead strategic planning, working effectively at all organizational levels while providing progress communications to key executive stakeholders on a regular basis
• Provide strategic insight, analytics and assessment of transformation initiatives
• Provide execution support for strategic planning processes (Quarterly, Annually)
• Support ongoing critical presentation and update communications to all stakeholder audiences including executive leadership
• Participate in and track execution status of special projects
• Deliver on assigned tasks with minimal oversight, managing upward and at a peer level to solve for evolving priorities, ambiguity, and milestones
• Develop new strategic capabilities and tools to assist the CXO Leadership team with key strategic decisions
• Provide strategic and analytical support on special projects and ad-hoc analyses at the request of the CXO leadership team

We’d love to chat if you have:

• 12 years of related experience with a Bachelor’s degree or 8 years of related experience with a Master’s degree
• Working with senior leadership to manage strategic planning frameworks and processes
• Leading and managing programs providing governance and operational excellence
• Providing strategic insight, analytics, and assessment of transformation initiatives
• Monitoring the customer experience environment, analyzing service and operational opportunities, and leveraging key performance indicators, business trends and product developments
• Providing strategic and analytical support on special projects and ad-hoc analyses at the request of the CXO leadership team
• Preparing presentation materials for key executive and senior leadership meetings to support the development and review of short- and long-term strategies.
• Strong project management and senior leadership communication skills
• Independently creating, implementing, and executing organizational processes

The estimated salary  range for this role is noted below for our San Jose based role.  Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits.

San Jose pay range$150,800—$188,200 USD

Let’s talk about benefits

• 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
• HSA & FSA accounts 
• Life Insurance, Long & Short-term disability coverage
• Employee Assistance Program (EAP)
• 11+ Observed holidays and wellness days and flexible time off 
• Employee Stock Purchase Program with employee discounts
• Wellness & Fitness initiatives
• Employee recognition and referral programs
• And much more

For positions that are in office we support a hybrid work environment with on-site and remote work days. Check out our LinkedIn Life Page for each location and discover BILL