Airport Passenger Service Agent-Fort Wayne, IN

General information

Job Title Airport Passenger Service Agent-Fort Wayne, IN Date Monday, May 5, 2025 State Indiana City Fort Wayne Base Pay Rate: $ 14.00 Seasonal Pay Rate: $ 1 Full/Part Time Part Time Total Pay: $ 15 Exempt or Non-Exempt Position Non-Exempt Part Time Days Days of the weekShiftShift Start TimeMonday, Tuesday, Wednesday, Thursday, Friday, Saturday, SundayA.M. shift, P.M. shift02:00pm

Requirements and Description

Summary

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Responsibilities

• Assists passengers with their baggage pick-up. 
• Assists passengers to resolve issues with their delayed, lost, or damaged items. 
• Utilizes computer software to track and catalog luggage. 
• Handles customer interaction with class in an efficient, effective, and professional manner. 
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Basic Qualifications

• Must be a local (in-state) resident.
• High School diploma or GED.
• Valid In-State Driver’s License.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.