Program Coordinator, Immigration Law Unit

ILU is seeking an experienced and talented leader with a deep commitment to immigrant rights to join our team as a Program Coordinator. The Program Coordinator will report to the ILU Data & Program Manager and will be primarily responsible for coordinating intakes and referrals across ILU and assisting with data collection and grant reporting.

 

The Immigration Law Unit of The Legal Aid Society is a recognized leader in the delivery of legal services to immigrants in all five boroughs of New York City and surrounding counties within the New York District of the USCIS. The Unit provides low-income New Yorkers with free comprehensive immigration services ranging from deportation defense to adjustment of status to legal permanent residence and citizenship applications. The Unit specializes in the intersection between immigration and criminal law and works collaboratively with all practice areas to serve the society’s diverse immigrant clients through a comprehensive service model. Unit staff represent immigrants before USCIS, immigration judges in removal proceedings, and the Board of Immigration Appeals, as well as in federal court on habeas corpus petitions, petitions for review, administrative and judicial appeals, and other matters.

 

ESSENTIAL DUTIES/RESPONSIBILITIES

 

Data collection and maintenance

• Ensure accountability and maintenance of practice standards
• Help implement best practices for data collection and reporting, in coordination with the Civil Grants and Contracts Team
• Work with ILU and other Civil Practice administrative staff to ensure that ILU case matters are timely updated with data required for grants management
• Responsible for overall quality assurance in the case management system

 

Referrals and Intake Coordination

• Coordinate and support ILU intake and referral processes by organizing client information, tracking intake/referral outcomes, maintaining communication across staff for client screening and data collection purposes, and helping implement procedures aligned with grant compliance and best practices
• Be knowledgeable regarding immigration relief applications covered by funding sources and keep up-to-date regarding new immigration relief options that may become available to non-citizens in New York City
• Following-up with and/or interviewing clients to obtain information needed to properly enter and/or update cases, or assess additional service needs as needed

 

Administrative

• Assist with administrative tasks and coordination related to Immigration Law Unit legal clinics and outreach activities
• Assist with program development, implementation, and reporting
• Help staff and volunteers implement best practices for maintaining communication with clients. This includes developing template letters and checklists for clients to aid in case preparation
• Work with case handlers to upload all documents needed for programmatic audits in the case management system

 

Professional Development and Other Duties as Assigned

• Participate in continuous professional development
• Continuously learn about forms of bias in the workplace and demonstrate affirmative behaviors that support an inclusive work environment
• Other duties as assigned

 

QUALIFICATIONS

 

Required qualifications:

• Bachelor’s degree or an equivalent combination of 4+ years of post-secondary education and/or work experience
• Excellent computer skills including Office 365 and all Microsoft Office programs, especially Microsoft Excel (pivot tables, etc.), and demonstrated ability to work with databases
• Previous administrative experience

 

Preferred qualifications:  

• Proficiency in Spanish preferred

 

KNOWLEDGE, SKILLS AND ABILITIES

Position Based Knowledge, Skills, and Abilities: 

• Knowledge of basic immigration application f