Technology Risk and Resilience Specialist (1054) - Department of Technology

Company Description

Specific information regarding this recruitment process is listed below: 

• Application Opening - Wednesday, October 22, 2025.

• Application Deadline - Interested candidates are encouraged to apply as soon as possible, as this job announcement will close at any time, but not earlier than 11:59PM PST, Wednesday, October 5, 2025.

About Department of Technology

Are you ready to make an impact in one of the most innovative cities? The Department of Technology (DT) is looking for passionate IT professionals to help shape the future of technology in San Francisco! As the centralized technology services provider for the City and County of San Francisco (CCSF), DT delivers critical infrastructure and services to over 33,000 employees—supporting public safety, municipal broadband, cybersecurity, cloud solutions, and more! With a $140M+ annual budget and a team of 300+ experts, DT is leading the charge in digital transformation. DT provides services through our core areas of IT Excellence:

• IT Project Management Office
• Enterprise Application Services
• Cloud Center of Excellence
• IT Operations and Support including the Service Desk and NOC
• City Infrastructure including the Network, Telcom and Data Centers
• Office of Cybersecurity including Cyber Defense, Identity Management and Disaster Recovery
• Public Safety Systems and Municipal Broadband Fiber
• SFGovTV Broadcasting Services
• IT Finance and Administration Services
• Emerging Technologies

Why Join Us?  Innovative & Impactful Work At DT, you won’t just work on IT—you’ll power a city. Your expertise will directly impact the residents of San Francisco, from closing the digital divide to ensuring secure, efficient city operations.

Benefits of Working for CCSF:  In addition to challenging and rewarding work, the City provides a generous suite of benefits to its employees.

• Competitive pay, benefits, and retirement options

• Career growth opportunities through training, internal mobility, and subsidized education

• Diverse work environment in a diverse city

• The Department has a hybrid work schedule

Join the team that’s shaping the future of technology in San Francisco. Apply today and be part of a dynamic, innovative, and mission-driven IT team!

We are committed to ensuring that the City's services are inclusive, efficient, equitable, and culturally competent for San Franciscans of all races, ethnic backgrounds, religions, and sexual orientations. This commitment requires comprehensive review and thorough analysis of existing practices and policies to remove barriers to real inclusion.   

We are also committed to ensuring that we have a safe, equitable, and inclusive workplace for individuals of all races. This includes creating opportunities for hiring, promotion, training, and development, for all employees, including but no limited to Black, Indigenous, and people of color (BIPOC).

Job Description

The Technology Risk and Resilience Specialist is responsible for developing, implementing, and maintaining risk management and resilience strategies to safeguard the organization's technology infrastructure. The specialist will work closely with various stakeholders to identify potential risks, develop contingency plans, and ensure that the organization is prepared to respond to and recover from disruptive events.

Major functions in this role include (and are not limited to):
 1.    Partner with various City departments to architect, design, and rigorously test resilience solutions for all critical City systems, ensuring alignment with the citywide technology resilience program.
2.    Conduct in-depth Technology Risk Assessments and Business Impact Analyses (BIA) to pinpoint vulnerabilities in IT infrastructure, assessing their potential impact on City operations and critical services.
3.    Work closely with technical engineering teams to comprehend evolving system architectures, embedding resilience considerations into the design, development, and testing phases of IT projects.
4.     Design, plan, and lead comprehensive resilience testing and disaster recovery exercises, collaborating with recovery teams to validate the robustness of critical systems and applications.
5.    Execute thorough cybersecurity risk assessments to ensure compliance with City cybersecurity mandates, identifying and mitigating potential threats to the IT environment.
6.    Perform detailed Vendor Risk Assessments, analyzing the security posture of third-party vendors and implementing risk mitigation strategies where necessary.
7.     Develop, analyze, and dissemin