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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Description

The Salesforce AppExchange is the world's leading enterprise SaaS marketplace, providing a trusted hub where customers discover, evaluate, and securely install thousands of pre-built applications, components, and solutions that extend Salesforce functionality. It empowers our vast ecosystem of partners to build, market, and monetize innovative solutions, significantly enhancing the Salesforce Customer 360 experience. Built on the AppExchange, the AgentExchange is a trusted marketplace for discovering prebuilt AI solutions, including ready-to-use agent components like actions, topics, and templates.

As the Senior Director of Product Management for AppExchange and AgentExchange, you'll lead the strategic vision, roadmap, and execution for these pivotal marketplace platforms. You'll drive innovation for the Salesforce Ecosystem, foster a thriving developer and ISV community, and ensure our marketplaces deliver unparalleled value and trust to the global Salesforce customer base.

What you’ll do: 

In this role you'll shape the future of Salesforce's marketplace platforms:

Strategic Vision & Roadmap Ownership: Define and champion the product vision, strategy, and multi-year roadmap for both the AppExchange and AgentExchange, ensuring alignment with Salesforce's platform and AI initiatives. 

Ecosystem Development & Monetization: Lead the growth and health of a thriving two-sided marketplace ecosystem, balancing the needs of Salesforce customers and a diverse community of partners and developers. 

Product Execution & Lifecycle Management: Drive the end-to-end product lifecycle in collaboration with engineering, design, and security teams to deliver trusted, scalable, and high-quality marketplace experiences that meet the needs of the Salesforce Ecosystem.

AI Focused Innovation: Guide the strategic evolution of AgentExchange, ensuring it provides a secure, reliable, and easy-to-use platform for discovering and deploying trusted AI agents.

Minimum Qualifications

• 10+ years of product management experience, with experience in leadership roles (e.g., Director, Sr. Director, or equivalent) with a proven track record of defining product strategy, vision, and roadmap.

• Exceptional strategic thinking and analytical skills, with the ability to translate complex market dynamics and technical concepts into actionable product plans and measurable business results.

• Outstanding written and oral communication skills, including proven experience presenting to executive leadership and representing the company as a domain expert.

• Demonstrated ability to lead and inspire cross-functional teams (engineering, design, sales, marketing) in a highly matrixed organization.

• Experience managing global teams at scale across multiple hubs and time zones.

• Bachelor's degree in a technical discipline (e.g., Computer Science, Engineering) or equivalent practical experience.

Preferred Qualifications

• Experience leading product for large-scale, two-sided marketplace or app store platforms, with a deep understanding of ecosystem dynamics, monetization models, and developer/partner programs.

• Experience with emerging agent interoperability protocols like MCP and A2A.

• Familiarity with Salesforce technology, including the Salesforce Platform, Agentforce, and Data Cloud.

• Deep understanding of developer ecosystems and the tools/platforms they use to build and deploy solutions.

• Knowledge of advanced pricing models and offer design within a competitive marketplace context.

• MBA or advanced degree in a relevant field.

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