LN Concerts, Regional Director of Food and Beverage

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

THE JOB

The Director of Food & Beverage will support overall coordination, administration and direction of all Food and Beverage activities in coordination with the SVP and in alignment with the mission and objectives and in full accordance with all policies and procedures.

WHAT THIS ROLE WILL DO

• Provide F&B leadership and direction at owned and operated venues resulting in a superior guest experience satisfaction and financial results
• Work with operations teams at owned and operated venues to assist in planning and preparation for shows. Is on site for regularly and works closely with the operations team and concessionaires for set up, signage, pricing, staffing and execution of all F&B programs.
• Partner with SVP of Food & Beverage and Regional F&B Directors on development of industry leading F&B initiatives, programs and products
• Work directly with the SVP of Food & Beverage in the continuous development of new products, systems and programs towards  improving per person spending and increasing Fan satisfaction
• Initiate the development of new and analyzes existing programs and special promotions that will improve Fan patronage, frequency of return and average spend under the guidelines of Company’s policies
• Work closely with sponsorship in implementing and executing all F&B sponsorships maximizing sponsor and Fan satisfaction while enforcing all applicable laws and regulations governing sponsorship in particular alcoholic sponsorships
• Work closely with local, state and governmental organizations in enforcing all applicable liquor laws.
• Supervise the handling of all guest complaints in the food and beverage areas at the festivals
• Demonstrate and instill a sense of character, integrity and quality to enhance the continuing long-range growth and profitability of the Venus Food & Beverage division
• Actively manages the Food & Beverage RFP process for existing and new festivals in coordination with the operations teams
• Partner with the SVP of Food & Beverage in providing continuous direction, support, feedback to all concessionaire partners  and ensure consistency and brand compliance throughout all Festivals
• Create and maintain framework for strong interdepartmental communication to effectively implement cross promotional goals

WHAT THIS PERSON WILL BRING

• Bachelor’s degree or equivalent work experience; preferably in Business, Management or Hospitality
• Minimum of 3-5 years restaurant or venue F&B operations, with a proven knowledge and understanding of F&B business and operations
• Multi-unit restaurant leadership experience highly preferred
• Must have ability to work within a co