Supervisor, Executive Administration

Lifesaving & Life-Changing Work  

A career at Mid-America Transplant means giving hope and healing to the 100,000+ patients on the transplant waiting list, bringing peace to families in mourning, building a legacy for donors, and stewarding their lifesaving gifts. No matter what role you play or how challenging the work can sometimes be, we find that helping save and celebrate the lives of others often changes your own life in the process. Join the Mid- America Transplant team. It’s the toughest job you’ll ever love.  

   

What We Do  

Simply put, we help save lives — and we’re proud to say we’ve been nationally recognized for how well we do it. We conduct and fund game-changing research. We educate the public to prevent medical issues and the need for transplants. We offer grief resources to donor families. Pioneer new facilities and protocols that improve the viability of organ and tissue donations. We provide affordable, temporary housing for transplant patients and their families. Partner with community organizations to drive donor registration. We meet with schools, clergy, and local leaders to share our cause and our message. We stop at nothing because we’re the kind of people who give everything.  

   

The Position  

The Supervisor, Executive Administration provides direct support to the President & CEO, board of directors (BOD), committees and senior leadership of Mid-America Transplant (MT). This role manages the team of administrative assistants for the organization. This role aligns messaging with the brand values and standards of MT across multiple platforms externally and internally. Additionally, this role will coordinate MT and BOD events and meetings.  

 

What You’ll Do  

Administrative Responsibilities 

• Provide support for the President & CEO to further efficiency and promote the achievements of the organizational mission and objectives. This includes: 
• Managing and maintaining schedules and appointments for CEO 
• Overseeing arrangements for travel and offsite meetings 
• Preparing presentations 
• Completing word processing, spreadsheets, slides, and database assignments 
• Preparing and editing correspondence 
• Provide support for the Board of Directors  
• Arranging meeting details and logistics for all Mid-America Transplant Board of Directors, Foundation Board of Directors, and board committees  
• Ensure governance processes, meeting minutes, and documentation are maintained in electronic board portal 
• Arrange and coordinate various meetings, staff meetings & events, conference calls, and additional events for CEO and Executives.  
• Provide oversight of employee service anniversary recognition programs. 
• Maintain employee swag store items to brand standards.  
• Serve as an escalation point for follow-up to ensure customer complaints are resolved.  

Workforce Management 

• Provide day-to-day supervision of assigned staff, partner in the selection, training, and development of team members to retain a motivated, engaged, and professional workforce.  
• Oversight for the team, including developing schedules for the front desk and office coverage, assigning and monitoring work, resolving operational problems, and implementing new procedures.  
• Oversee the team’s workflow through defined goals, communicating objectives, and monitoring team performance.  

External Vendor Relationships  

• Coordinate third-party support for MT initiatives and projects. 
• Manage and maintain MT external facing public website, conduct annual review of content and make appropriate edits with input from senior leadership and vendors.  
• Ensure brand standards are followed by all third-party support representatives.  

 

What You’ll Bring 

• Associate degree or equivalent work experience required  
• 4+ years of experience supporting executive management required  
• Extensive Microsoft office experience, specifically with PowerPoint 
• Exceptional communication abilities, including writing, speaking and active listening. 
• Ability to manage multiple priorities with flexibility and demonstrated organization. 

 

What We’ll Bring 

• Health insurance premium option at zero out of pocket for single coverage, eligible on your first day 
• 401(k) Retirement Match - offering up to a 5% match of annual salary starting the 1st day of the month following your start date 
• 401(k) Retirement Plan – offering up to another 9% contribution of your annual salary after one year 
• Paid Life Insurance – four