Lead Concierge - Kaye

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Our new lease up, Kaye has an immediate opening for an experienced Concierge! Our team members are high performers that care about customer service and exceed expectations. The Lead Concierge plays a critical role in our success.

Discover the perfect blend of timeless design and modern elegance at Kaye Belltown, a stunning 31-story high rise featuring 324 exquisite units. Nestled in the heart of Belltown, our thoughtfully crafted spaces and unique amenities create an environment that feels both familiar and refreshingly new. Whether you're savoring breathtaking views or exploring the vibrant streets just outside your door, Kaye Belltown is where you can truly fit in while standing out.

This position is responsible for managing the concierge and security services and resident relations while working directly with vendors and on-site staff and team members, ensuring residential needs are met.

JOB DESCRIPTION

Job Description

In addition to our competitive compensation, we offer housing discounts of up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, and a robust benefits and perks package.   

What your day might look like 

• Being part of a team and having fun while providing excellent customer service 

• Greets prospects and residents as they enter the office/leasing area and ensure the comforts of prospects and visitors while they wait to speak with a team member. 

• Answers phone calls, routes all calls to the appropriate team member  

• Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival  

• Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning. 

• Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors.  

  

What we are looking for 

• Excellent customer service and someone who can interact with a diverse group of people  

• Professional in dress & communication skills  

• Strong organizational skills with high attention to detail  

• Knowledge about the neighborhood to assist residents and guests  

• Oversee the concierge team, providing training and support as needed.

• Proficiency in using computers, internet, and basic software  

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