Business Support Stores Supervisor

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Business Support Stores Supervisor

Location: Pontiac, Michigan onsite at Pontiac Stamping

Compensation;

Position Summary

We are seeking an experienced Operations Supervisor to oversee indirect materials operations at our client facility. This role involves supervising staff, managing inventory operations, and ensuring efficient dock receiving, shipping, and material movement processes. The successful candidate will lead daily operations while maintaining high standards of safety, quality, and operational excellence.

Key Responsibilities

Daily Operations Management

• Supervise indirect materials operations team and manage daily attendance tracking
• Oversee dock receiving, shipping, and material inventory processes
• Conduct daily team meetings and provide coaching to employees
• Review and approve time clock entries for payroll processing
• Monitor and resolve operational issues with Dock/Crib/MRP processes

Inventory & Materials Management

• Execute daily scanning operations using scan sheets
• Create shipping documentation for outbound materials
• Conduct part lookups for customer requirements
• Follow up on open purchase orders and non-conformance issues
• Ensure completion of annual cycle counts and maintain inventory accuracy
• Support MRP Planner and WRA Coordinator functions

Reporting & Communication

• Compile and distribute End of Shift (EOS) reports
• Maintain and update Level 4/5 BPD boards and IMM OT Equalization sheets
• Process monthly shipper requests (Libra/Crystal Water)
• Review Unsourced Templates from MRP before sending to IML
• Attend weekly JLL BPD reviews and monthly staff meetings

Quality & Compliance

• Conduct SIF/GCTA reviews with team members
• Complete layered audits with team members
• Review and update standardized work procedures
• Complete required annual training programs
• Process 2209 movement documentation

Stakeholder Management

• Attend weekly IMM meetings with IML
• Coordinate with UAW representatives on current events
• Address Crystal Water/Aramark operational issues
• Conduct weekly TIS reviews with team

Required Skills & Qualifications

Education & Experience: 

• High school diploma or equivalent required
• 3+ years of supervisory experience in warehouse/materials management operations
• 2+ years of experience in indirect materials or MRO inventory management

Technical Skills: 

• Proficiency with warehouse management systems (WMS) and inventory management software
• Experience with MRP (Material Requirements Planning) systems
• Knowledge of shipping/receiving procedures and documentation
• Familiarity with barcode scanning systems and inventory tracking

Leadership & Communication: 

• Proven ability to supervise and develop team members
• Strong verbal and written communication skills
• Experience conducting performance reviews and employee coaching
• Ability to facilitate meetings and present information clearly

Operational Skills: 

• Understanding of dock operations, shipping, and receiving processes
• Knowledge of inventory control principles and cycle counting procedures
• Experience with purchase order management and supplier coordination
• Familiarity with non-conformance and quality control processes

Preferred Skills & Qualifications

Advanced Experience: 

• Bachelor's degree in Supply Chain Management, Operations, or related field
• 5+ years of supervisory experience in manufacturing or industrial environment
• Experience with union workforce management
• Certification in inventory management (APICS, CPIM) or supply chain management

Technical Expertise: