Commercial Support Officer (IPT)

Job Summary

To support the day to day Commercial operation of the business and be responsible for the administration and activities associated with customer enquiries, the return of quotations, order receipt and management though to invoice clearance and overdue debt reduction.

Job Responsibilities

• Process and support the company order book to reflect the customer purchase order requirements in a timely and professional manner.
• Facilitate the invoicing process and be responsible for overdue debt clearance (including direct liaison and management of overdue debt resolution with customers.
• Executes the agreed actions for improvements/ recoveries on claims and disputes including actions to align customer scorecards, in close collaboration with the responsible disciplines.
• Co-ordination of Commercial communication to and from internal and external customers.
• Ability to integrate with internal processes and departments to highlight commercial issues to the program.
• Support the interface with the business to highlight contractual obligations to its customers in order to avoid breach of such obligations.
• To support customer / change negotiations and implementation including analysis of data and pricing.
• Establishing and controlling robust document management in the IPT and towards/ from the customer.

Job Qualifications

• Minimaal Bachelor werk- en denkniveau en bij voorkeur een afgeronde HBO opleiding.
• Aantoonbare projectmatige ervaring binnen een productiebedrijf. 
• Gedrevenheid en energie, het vermogen om het team constructief te beïnvloeden.
• Uitstekende communicatieve vaardigheden, in staat om van communicatiestijl te veranderen afhankelijk van de stakeholders en situatie.
• Klantgerichtheid en het vermogen om je collega's dezelfde focus te geven. Het vermogen om mensen te beïnvloeden, vertrouwen en werkrelaties op te bouwen binnen een internationale organisatie.
• Een goede vaardigheid in Microsoft Office-toepassingen. 
• Vaardig in de Nederlandse en Engelse taal, gesproken en geschreven.

Ons aanbod