Client Development Manager
Publicis GroupeAbout the role
Company Description
With over 25 years of experience, 700+ associates across 7 different countries, CJ (formerly Commission Junction) is the most trusted and established name in performance marketing. We specialize in cultivating partnerships between top brands and trusted publishers to help them drive revenue and grow their businesses.
At CJ, we pride ourselves on offering industry-leading solutions and services that make our innovative marketing technology ("martech") the preferred choice for more than 3,800 global brands across diverse sectors. Our advanced data capabilities, forward-thinking tech solutions, and strategic expertise enable us to forge meaningful connections, empowering brands to reach their target consumers wherever they may be.
However, it is our exceptional team that truly sets us apart. Our success is fueled by individuals—CJ’ers—who dare to think big and embrace new challenges head-on. They are at the heart of everything we do, driving our company's vision forward and ensuring that we remain at the forefront of the ever-evolving marketing landscape.
Job Description
As a Client Development Manager, you are responsible for a portfolio of advertiser accounts. Client Development Managers provide expert advice, training, and consultation on affiliate marketing best practices and strategies; as well as create content, tools and thought leadership. Client Development Managers play a key role in renewing contracts, upselling relevant services, providing financial projections, and working with counterparts in other CJ functions to ensure client needs are met. The CDM is the trusted advisor to our advertisers and collaborates with them on how to best execute affiliate marketing strategy on the CJ Affiliate network.
What you’ll be doing:
· Manage client relationships and develop a deep understanding of advertiser's corporate and marketing objectives to develop affiliate marketing strategies that deliver high impact results.
· Lead a team of affiliate marketers and work together to drive the execution of the strategy while ensuring timeliness and effectiveness of deliverables.
· Pitch CJ’s products and solutions and gain adoption to meet client business goals.
· Convey CJ's value proposition, functioning as point of escalation partners joined to advertiser programs.
· Define platform feature and capability enhancements as a product stakeholder on behalf of advertisers.
· Grow CJ client revenue and accurately forecast revenue growth and identify potential.
· Develop and share best practices, content, and tools to be used by clients and/or published in CJ’s Support Center, Blog, and other marketing collateral.
· Lead collaboration with cross-departmental teams to identify and troubleshoot complex program management and technical challenges.
· Mentor Client Partnerships Managers and Client Partnerships Associates:
· Passion for innovation and technology
· Proficient knowledge of the Microsoft suite of products, including Windows, Word, Excel, and PowerPoint
Qualifications
What we look for:
· Bachelor’s Degree or commensurate work experience
· 5 plus years of experience working in a marketing role-ideally digital performance marketing
· Capability to develop thoughtful strategies to grow advertiser programs
· Strong written and verbal communication and relationship skills
· Ability to work cross functionally with Product, Analytics, Accounting and Technology teams to accomplish client objectives
· Deliver high quality service and results to clients while delivering against CJ financial expectations
· Proven leadership and coaching skills
· Critical thinker and creative problem solver – you are able to influence/develop/negotiate account strategies that incorporate affiliate marketing best practices
Additional Information
CJ Affiliate is the leader in Affiliate Marketing. We take pride in our innovative technology, comprehensive data solutions and our people. We equip our teams with advanced tools, training and career development opportunities all to provide cutting edge solutions, strategies and support to deliver high quality results for our clients. We work in an energetic, results-oriented, collaborative, team environment that recognizes exceptional performance. As we evolve and grow as a business, so do you.
We're a community of creative and passionate problem solvers who go the distance to tackle the tough questions, think outside the box, and drive intelligent growth
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