About the role
Location: Augusta, ME,None,None
Department of Health and Human Services (DHHS)
Opening Date: January 10, 2025
Closing Date: January 24, 2025
Job Class Code: 6542
Grade: 13
Salary: $17.30 – $24.91 per hour
Position Number: 03030-4684
Location: Augusta
Core Responsibilities:
• Answer routine telephone calls for OADS and quickly route callers to correct resources.
• Create spreadsheets and perform data entry and management.
• Organize, record, and maintain computerized and manual files.
• Operate technical office materials and equipment according to set procedures.
• Perform multiple office support functions related to business and other OADS operational needs.
• Comply with confidentiality requirements and other security protocol.
• Provide excellent customer service.
• Complete and file online Sales Tax Fairness Credit and Rent Rebate tax returns for all eligible OADS clients.
• Maintain all aspects of Client Asset Management billings of OADS clients under Public Guardianship
Minimum Qualifications:
To qualify for this position, you must have training, education or experience in office and administrative support work that demonstrates 1) competency in applying a sold knowledge of modern office practices to perform complex, varied office support tasks, 2) the ability to use independent decision making on the appropriate processes to follow, information to process and actions to take in accordance with standard procedures.
Please submit a cover letter rating your skills in each of the following tasks/tools as: expert, skilled or novice. If you do not provide this information, your application may not be processed.
1. Outlook or comparable email applications;
2. Excel or comparable spreadsheet applications;
3. MS Word or comparable word processing applications;
4. Receptionist and customer assistance by phone;
5. Data entry (entering data and narratives)
6. Keyboarding (words per minute)
Thinking about applying?
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Agency information:
The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.
The Office of Aging and Disability Services (OADS) within DHHS is responsible for ensuring the safety, support and well-being of adults throughout Maine.
Application Information:
Please submit all documents or files in PDF format.
To apply, please upload a current resume and a cover letter.
For additional information about this position please contact Bonnie Amadei at Bonnie.Amadei@Maine.gov
To request a paper application, please contact Mandy.L.Harman@Maine.gov
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
- Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
- Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the
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