Medical Assistant

Description

SUMMARY

· Provides patient care support to licensed providers and serves as liaison between patient and healthcare provider.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Prepares patients for visit by directing/accompanying patients to the examining or X-ray room, providing gowns/drapes, and assisting with proper positioning of patient for the examination and/or treatment;

• Interviews      patient and records medical histories, may order x-rays per provider order      or protocol, or obtain results from imaging facilities;
• Assists      health care providers during examinations as directed. Duties may include,      but are not limited to, performing dressing changes, taking vital signs,      preparing and drawing up injectable medications, labeling medications for      administration by provider, applying/removing casts/splints, removing      sutures/staples, preparing laboratory test requests, preparing lab      specimen for pick-up per protocol;
• Generates      orders for prescriptions, diagnostic imaging, rehabilitation therapy, DME,      etc. as directed by provider; inputs into EMR.
• Schedules      follow-up appointments, tests, test results, procedures, and injections      with designated provider or facility.
• Coordinates      all aspects of surgery scheduling according to surgery scheduling      protocols. This includes obtaining medical clearances, pre-certifications,      consents, submitting orders and scheduling pre-assesment, preoperative and      postoperative appointments.
• Reconciles      patient health history information at visit, updates any additional      information pertinent to patient care and scans various documentation into      EMR. Such documentation includes hospital dictation, disability forms,      laboratory test requests, medical clearances or any other correspondence      as directed after obtaining provider signature.
• Triages      patient correspondence received by phone, voicemail or patient portal in      adherence to policy. Documents patient correspondence into EMR system and      advises patient provider plan of action.
• Maintains      exam rooms which may include the following: prepares exam rooms including      stocking of appropriate supplies, instruments, and equipment for      examination of patients daily. Cleans exam rooms according to protocol      between patient examinations. Disposes any contaminated materials      appropriately.
• Cleans      and sterilizes medical instruments and equipment.
• Other      duties may also be assigned by Providers, RNs, and managers.

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES

· Prepares disability and other forms for provider signature.

• Inventories      and orders medical supplies.

Requirements

QUALIFICATIONS

Education and Experience

· High School diploma or equivalent, Current Basic Life Support (CPR, BLS) certificates

• Excellent      communication and customer service skills
• Graduate      of an accredited Medical Assistant Program or Certified Orthopedic Tech      preferred
• Two      years orthopedic experience preferred
• Three      years medical office experience preferred

Skills and Abilities

· Proficiency in use of electronic medical records (preferred)

• Ability      to communicate clearly and concisely in all written and verbal      communications
• Strong      organizational skills with demonstrated attention to detail
• Ability      to comprehend and complete assigned tasks furnished in written, oral, or      diagram form.
• Ability      to identify resolutions to problems involving several concrete variables      in standardized situations.
• Demonstrated      conflict management skills
• Strong      knowledge orthopedic terminology (preferred)
• Strong      knowledge of orthopedic surgical and diagnostic procedures (preferred)
• Knowledge      of casting and splinting (preferred)
• Strong      working knowledge of HIPAA and safety guidelines
• Ability      to interact and communicate effectively with patients/families
• Ability      to travel between multiple site locations (if applicable)
• Valid      Georgia driver’s license and driving history meeting Resurgens’ requirements

PHYSICAL DEMANDS

While performing the duties of this job, employee is regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Employee will be required to climb or balance, stoop, kneel, or crouch. Employee must occasionally lift, push and/or move up to 50 pounds. Employee may be required to operate various types of orthopedic equipment necessitating manual dexterity. Specific vision abilities required