Collections Associate

Company Description

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.

Job Description

Reporting to the Accounts Receivable Manager, this role places emphasis on collection and reconciliation of substantial accounts, encompassing both North American and international clients. The ideal candidate is meticulous, well-organized, and possesses strong negotiation and problem-solving skills.  

Responsibilities include but are not limited to: 

1. Account Collection: 

• Actively pursue the collection of outstanding debts from North American and international clients through emails, phone calls, and other professional communication methods. 
• Maintain a detailed record of all collection activities, including promises to pay, disputes, and any other relevant communications. 
• Analyze accounts to detect irregularities or discrepancies and work towards swift resolution. 

2. Account Reconciliation: 

• Regularly reconcile large customer accounts, ensuring all credits, payments, and invoices are accurately reflected. 
• Identify, research, and resolve any discrepancies in account balances promptly. 
• Work closely with the sales departments to ensure accurate invoicing and prompt resolution of any disputes. 

3. Stakeholder Communication: 

• Build and maintain strong, positive relationships with both internal and external stakeholders. 
• Collaborate with the sales team to ensure clear communication regarding customer accounts, especially when dealing with complex or sensitive situations. 

4. Month-End Close Assistance: 

• Collaborate with the accounting team to ensure accurate and timely month-end close processes. 

5.  AD Hoc Requests Handling: 

• Respond to and fulfill ad hoc requests from the AR department in a timely and efficient manner. 

Qualifications

• Bachelor’s degree in finance, Accounting, or related field. 
• 2+ years of experience in accounts receivable, with a strong emphasis on collection and reconciliation. 
• Excellent negotiation and problem-solving skills. 
• Exceptional attention to detail and organizational skills. 
• Strong communication skills, both written and verbal. 
• Ability to work in a fast-paced environment. 
• Apparel industry or wholesale experience a plus 
• Experience with Microsoft D365 a plus 

Additional Information

Pay Range: $22/hr - $24/hr

Benefits:

• Health Insurance
• Paid Time Off
• Employee Discount
• 401(k)

All your information will be kept confidential according to EEO guidelines.