Command Center Security Officer

We offer a full benefits package, PTO, weekly pay, and more!

Location: Chicago, IL

Rate: $25.00/Hour

At Securitas, we are leading the transformation of the security industry globally. With our business operations in 45 markets and capabilities we provide specialized guarding services and world class tech-enabled security to our prestigious clients. Our protective services, developed together with our clients, are designed to incorporate a high degree of technology content. 
 

Securitas plays an essential role for our clients and in society. The Command Center Security Officer position helps maintain a safe and secure environment for our clients by providing centrally managed law enforcement radio monitoring with event logging and recording, alarm monitoring of intrusion detection systems, and emergency dispatch, incident reporting and analysis, and remote alarm panel programming.

Core Functions:

• Respond to alarms, notifications, service calls, and incidents in a calm, professional, and customer-service-oriented manner.
• Monitor communications, alarms, video management, and access control systems across multiple sites using specialized software tools.
• Conduct patrols as directed and produce clear, concise reports on daily activities and incidents.
• Manage general support needs for employees, vendors, and guests entering secure areas.
• Evaluate incidents that could impact operations or safety, escalating to the appropriate teams as needed.
• Coordinate with emergency responders including fire, EMS, and law enforcement when necessary.
• Utilize available social media tools for threat identification and proactive risk assessment.
• Process onboarding, return, and termination workflows for personnel as part of routine access support.
• Maintain discretion in handling sensitive company information.
• Observe and report any policy violations or irregular activity in alignment with company standards.

Preferred Qualifications:

• Strong communication skills and ability to work effectively in a collaborative environment.
• Calm under pressure, with a professional demeanor and customer-first mindset.
• Excellent analytical thinking and situational problem-solving ability.
• Willingness to work a flexible schedule (including days, nights, weekends, and holidays).
• Intermediate computer skills, including use of Microsoft Office and basic internet navigation.
• Security experience is helpful but not required.
• Veterans are strongly encouraged to express interest.

All candidates must be able to pass a drug test and background check!

Our Command Center Security Officer positions are highly sought after.  If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring this is a great fit for you; if not, this is an exciting introduction to a career in the security industry.
 

What We Offer:

• Medical, Dental, Vision, Life, AD&D, &  Disability Insurance, Plus 401K Options
• Paid Time Off
• Weekly Pay! - DailyPay Access program available!
• Employee Referral Program
• Virtual Medical Appointments with Telemedicine
• Discounts On Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
• Free Uniforms & Paid Training 
• Pet Daycare Discounts 
• Employee Assistance Program & So Much More!

Become A Securitas Security Services Team Member TODAY!

See a different world. 

Licensing #: 123.000332 

EOE/M/F/Vet/Disabilities

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace.  All qualified applicants will receive consideration for employment without regard to race, color, rel