Senior Director, Distribution Operations

Company Description

Statistics show that women and underrepresented groups tend to apply to jobs only if they meet 100% of the qualifications. Sobi encourages you to change that statistic and apply. Rarely do candidates meet 100% of the qualifications. We look forward to your application!

At Sobi, each person brings their unique talents to work as a team and make a difference. We are dedicated to developing and delivering innovative therapies to improve the lives of people who live with a rare disease. Our edge comes from our team of people and our commitment to patients.

Our mission and culture at Sobi North America get us excited to come to work every day, but here are a few more reasons to join our team:

• Competitive compensation for your work
• Generous time off policy
• Summer Fridays
• Opportunity to broaden your horizons by attending popular conferences
• Emphasis on work/life balance
• Collaborative and team-oriented environment
• Making a positive impact to help ultra-rare disease patients who are in need of life saving treatments

Job Description

The Senior Director, Distribution Operations is a pivotal leadership role in the Market Access department responsible for overseeing the day-to-day distribution of rare disease specialty therapies across the United States, Puerto Rico, and Canada. The role requires strategic foresight and tactical management to ensure reliable operations while anticipating and mitigating challenges affecting product availability. 

DUTIES & RESPONSIBILITIES

Primary responsibilities include the following (other duties may be assigned)

National and International Logistics:

• Lead commercial distribution operations for the United States and Puerto Rico, while supporting the Canadian market as required.
• Oversee 3PL vendor performance, ensuring optimal service levels, effective processes, KPI attainment, and alignment with distribution goals. 
• Provide leadership managing issues related to international distribution of product including import/export, common carrier requirements, and licensing/registration. Make process improvements as required in a matrixed environment.

Strategic Foresight & Risk Management:

• Lead planning and execution efforts to ensure seamless product distribution, maintaining close communication with internal teams and external partners to foresee and navigate obstacles.
• Proactively identify and address potential disruptions to product availability impacting the commercial forecast such as packaging or artwork changes, expiry dating, manufacturing lead times, production delays, shipping delays, and import/export regulations.
• Anticipate and manage risks related to operations including weather delays, temperature excursions, shipping concerns, and other critical factors affecting product distribution.  Report proactively to executive management as necessary.

Compliance & Regulatory Management:

• Manage and ensure compliance with GXP, DSCSA, state licensing, state price transparency reporting, drug takeback programs, and other regulatory requirements.  This will require both vendor and Sobi employee oversight.
• Ensure vendors meet all contractual requirements in a compliant fashion.  This may sometimes require adeptly collaborating across various teams both nationally and globally.
• Collaborate closely with the Quality Assurance department and supervise team’s efforts to manage temperature excursions, deviation reports, CAPAs, SOPs, and work instructions, ensuring swift resolution and continuous improvement.

Collaboration & Cross-functional Leadership:

• Work closely with Quality, Technical Operations, Finance, Legal, and Regulatory teams to drive distribution performance and align with company goals.
• Collaborate with the Technical Operations team to synchronize supply chain operations with demand planning and commercialization strategies.
• Play a key role in Sales & Operations Planning (S&OP) meetings, briefing the executive team on product launch scenarios, risk items, and opportunities.
• Partner with Trade Relations account managers to address issues impacting Specialty Pharmacy and Specialty Distributor partners.  Examples would include order management, inventory management, and product returns.
• Collaborate with other colleagues in the Market Access department including Payer Accounts, GPO, Patient Services, and Field Reimbursement.
• Support the activity of the franchise organizations and provide senior level distribution insight as needed.

Data Management and Oversight:

• Lead team’s efforts to provide data reporting, a