Facilities Maintenance & Handyman Manager

SERVPRO Team Shaw is one of the largest and fastest-growing SERVPRO franchises in Texas — ranked #4 Fastest-Growing Mid-Market Company in DFW and #69 Fastest-Growing Private Restoration/Construction Company in the Nation (Inc. 5000, 2024). Expanding from one location in 2019 to over 33 locations today, our growth has been fueled by a relentless commitment to excellence, teamwork, and delivering the best possible experience to our customers.

We are a full turnkey provider — Water & Fire Emergency Services, Contents Management & Storage, Textile Cleaning, and full Reconstruction. As our business continues to grow across Texas, we are seeking a driven Facilities Maintenance & Handyman Manager who thrives in a fast-moving, high-performance environment and takes pride in keeping our facilities, grounds, and fleet in top condition to support our teams and the customers we serve.

Position Summary

The Facilities Maintenance & Handyman Manager is responsible for the upkeep, cleanliness, and functionality of all SERVPRO Team Shaw internal locations in the DFW market, including office space, warehouse/production facilities, and equipment storage areas. This role owns the physical condition of our buildings and grounds, oversees facility cleanliness standards, supports fleet condition evaluation, manages a small internal maintenance/handyman function, and coordinates outside vendors for work beyond in-house capability. The ideal candidate is hands-on, organized, and comfortable owning a punch list from identification through completion.

Key Responsibilities

·       Own the day-to-day maintenance, repair, and general upkeep of all facilities (offices, warehouse, yard, and equipment storage) in DFW, East Texas and Houston.

·       Oversee overall cleanliness and presentation of facility in Grapevine  — offices, warehouse, break rooms, restrooms, and common areas — including managing janitorial staff or vendors and holding them to a standard.

·       Assist in evaluating the fleet: track vehicle condition, mileage, and maintenance history; help identify vehicles needing service, repair, or replacement, and support recommendations to leadership.

·       Maintain a facilities punch list / work order log; prioritize and assign work, and track completion.

·       Perform hands-on repairs directly (drywall, paint, doors/hardware, basic plumbing and electrical, carpentry, flooring touch-ups) within skill and code limits.

·       Source, schedule, and manage outside vendors and contractors for specialty work (HVAC, roofing, electrical/plumbing beyond basic scope, fire/life-safety systems, pest control, landscaping).

·       Conduct routine facility walkthroughs and preventive maintenance inspections; catch issues before they become work orders.

·       Manage relationships with landlords/property managers where applicable, and track lease-related maintenance obligations.

·       Maintain equipment and vehicle staging areas, storage organization, and warehouse racking/safety standards.

·       Own facilities-related budget items: get quotes, track spend against a maintenance budget, and flag capital needs (roof, HVAC replacement, parking lot, etc.) to leadership.

·       Ensure compliance with OSHA, fire code, and other applicable safety requirements across all locations.

·       Support office moves, buildouts, and space reconfigurations as the company grows.

·       Maintain a small parts/supplies inventory (fasteners, paint, common repair materials) to avoid delays on routine fixes.

·       Respond promptly to urgent facility issues (leaks, HVAC outages, security/access issues) including occasional after-hours calls.

Qualifications

·       3+ years of experience in facilities maintenance, general handyman work, property management, or a related trade.

·       Working knowledge of basic electrical, plumbing, carpentry, and general building systems.

·       Proven ability to manage vendors — getting quotes, scheduling, and holding them accountable to quality and timeline.

·       Strong organizational skills; comfortable running a punch list and prioritizing competing requests.

·       Valid driver’s license and ability to travel between DFW sites as needed.

·       Basic computer proficiency (email, work order tracking, simple spreadsheets).

·       Prior experience in restoration, construction, or multi-site facilities is a plus, but not required.

·       Experience overseeing janitorial staff/vendors or facility cleanliness standards is a plus.

·       Basic familiarity with fle