Vice President, Contract Logistics Operations – Data Centers

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.

The Vice President, Contract Logistics Operations – Data Centers is a strategic and operational leader responsible for overseeing end-to-end logistics operations tailored to cloud infrastructure clients. This role drives excellence in service delivery, operational efficiency, and customer satisfaction while partnering closely with the sales organization to accelerate growth and expand market share. This position will report to the Sr. Vice President, Contract Logistics and play a pivotal role in defining and executing the multi-year strategy for Contract Logistics.

KEY ACCOUNTABILITIES

STRATEGIC LEADERSHIP

• Define, communicate, and execute the Cloud Vertical multi-year strategy aligned with overall business objectives
• Build organizational capabilities to deliver superior customer service, operational excellence, and cost competitiveness
• Develop and scale capabilities that support multiple Cloud organizations, ensuring relevance and alignment to specific customer needs

OPERATIONAL LEADERSHIP

• Lead and manage all aspects of contract logistics operations for cloud-focused clients, including warehousing, transportation, inventory management, and fulfillment
• Develop and implement scalable logistics solutions that meet the unique needs of cloud infrastructure providers
• Leverage Business Intelligence tools to track performance and drive data-informed decision making
• Establish, monitor, and manage KPIs and objectives for operational, financial, and customer performance
• Ensure compliance with regulatory requirements, safety standards, and quality benchmarks across all sites and processes
• Drive continuous improvement initiatives using Lean, Six Sigma, and other methodologies to optimize performance and reduce costs

STRATEGIC GROWTH & SALES PARTNERSHIP

• Collaborate with the sales team to identify new business opportunities, support RFP responses, and co-develop client solutions
• Serve as a subject matter expert in logistics for cloud infrastructure, contributing to client presentations and strategic planning
• Build and maintain strong relationships with key clients, ensuring alignment between operational capabilities and customer expectations.
• Analyze market trends and competitor activities to inform strategic decisions and drive innovation.

TEAM DEVELOPMENT & LEADERSHIP

• Build and lead a high-performing team of logistics professionals across multiple locations
• Foster a culture of accountability, collaboration, and excellence
• Mentor and develop talent, ensuring succession planning and leadership continuity

FINANCIAL & PERFORMANCE MANAGEMENT

• Own P&L responsibility for the Cloud vertical logistics operations
• Set and manage budgets, forecasts, and KPIs to ensure financial targets are met
• Report regularly to executive leadership on performance, risks, and strategic initiatives

QUALIFICATIONS, EXPERIENCE AND SKILLS

• Bachelors degree required
• 10+ years of progressive leadership experience in contract logistics, with a focus on technology or cloud infrastructure clients 
• Relationship with key cloud customers
• Familiarity with cloud infrastructure supply chains (e.g., data center logistics, hardware deployment)
• Proven experience leading contract logistics, warehousing, or distribution
• Demonstrated success in developing and executing multi-year strategies
• Strong knowledge of logistics technologies, automation, and digital transformation
• Expertise in KPI management and Business Intelligence tools (e.g., Power BI, Tableau, Qlik, etc.) fo