Group Product Manager, Core Experience

Job Description

Group Product Manager, Core Experiences

Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to the GM Technical/Innovation Center in Mountain View, CA three times per week, at minimum.

The Software & Services division of General Motors is responsible for defining and delivering the software, electrical hardware, and services that enable and support GM vehicles. From mechatronic infrastructure to OnStar connected services, and infotainment systems to autonomous driving – we are creating complete and compelling vehicle experiences for our customers.

Our ambition in Software & Services Product Management is to build a world-class software development culture that is part of the company’s shared vision. We are creating an elite portfolio of software-defined vehicles by tightly integrating software, hardware, and services to create complete and compelling vehicle experiences for our customers.

Join us in shaping these core software experiences.

The Role

As our Group Product Manager for Core Experiences, you will lead a team of product managers responsible for user experiences across vehicle, mobile, and web platforms. Your role involves understanding your problem space and defining and executing on a vision and strategy to deliver delightful and impactful user experiences.

You and your team will be involved in every aspect of the product development process, from brainstorming the next product innovation to working directly with designers and engineers to implement features. You will use your full range of product development skills to produce elegantly simple features while leaning into your strategic mindset to ensure we’re capturing the most impactful opportunities.

The team works in partnership with a strong cross-functional team of design, engineering, and program leaders, as well as key stakeholders including other product teams, OnStar, privacy, sales, marketing, customer and dealer experiences.

Being passionate about understanding and living user experiences, leveraging data to drive decisions, leading in ambiguity, and thriving in fast-paced environments while learning quickly are all crucial for the success of this position.

What You’ll Do

• Lead a team of 3-4 product managers solving complex problems in the core experience space related to vehicle and user connected services, onboarding, activation, offboarding and setup for GM vehicles globally.

• Own the long-term, end-to-end product vision for the onboarding, setup, and offboarding.

• Develop and implement strategies that ensure users have simple, delightful first minute, first hour, first day, first week experiences with their vehicles.

• Influence and lead a cross-functional team of stakeholders encompassing Legal, Design,
  Engineering, Program, and Product Managers to create intuitive customer experiences that meet customer and business needs.

• Actively monitor emerging trends, incorporate data, research, and market analysis to inform, define, prioritize, and drive execution of product roadmap that spans vehicle onboarding and setup.

• Help drive a data-driven culture and establish and monitor key metrics to measure the effectiveness of initiatives.

Additional Job Description

Your Skills & Abilities (Required Qualifications)

• 7+ years working on technology-powered digital products as a product manager

• Experience directly managing or mentoring teams of product managers

• Experience driving buy-in and ability to execute across product, program, design, engineering and other

• Ability to identify key data and metrics required to make decisions and implications of their movement

• Strong communication and storytelling skills, with the ability to articulate complex concepts to all stakeholders

• Demonstrated expertise in writing, with the ability to effectively balance and integrate vision, strategy, and technical details in a cohesive narrative

What Will Give You a Competitive Edge (Preferred Qualifications)

• Relevant educational background (MBA, Computer Science, etc.)

• 8+ years of digital/software product management experience

• 3+ years of experience directly managing teams of product managers

• Experience leading digital products from a setup standpoint (consumer electronics, automotive, other relevant industries)

• Understanding or experience with vehicles and/or connected experiences

Compensation: The compensation information is a good faith estimate only. It is based on what