Cardiac Monitoring Supervisor - Overnight

Job Title

Cardiac Monitoring Supervisor - Overnight

Job Description

Clinical Wireless Monitoring Supervisor (Norfolk, VA)

The Clinical Wireless Monitoring Supervisor will oversee and support a team of 10-12 direct reports in a cardiac telemetry service center for the ECG Solutions wireless product.

Your role:

• Oversee the scheduling and performance management of Clinical Wireless employees, monitor daily floor performance, and provide technical assistance to customers and employees.

• Identify operational improvements and assist with interviewing, onboarding, and offboarding employees.

• Develop, mentor, and coach team members and support the implementation and enforcement of policies, processes and procedures.

• Collaborate with other leaders to ensure team effectiveness.

• You will work within the Clinical Wireless Monitoring department monitoring key performance indicators and ensuring that the staff delivers a high level of quality in a team-oriented environment.

• You will work 9:00pm-7:30am ET (4–10-hour days) including a weekend and holiday rotation.

You're the right fit if:

• You have a High School Diploma or General Education Development (GED) and an active CRAT/CCT certification or obtain one within 180 days from the date of hire.

• You’ve acquired 4+ years of experience as a Clinical Sr. Wireless Monitoring Technician, 1+ years of experience as a Clinical Wireless Monitoring Lead Technician or 4+ years of ECG rhythm interpretation experience; leadership experience with direct reports is preferred.

• Your skills include proficiency with Microsoft Office applications, a strong technical aptitude and computer skills, and the ability to work in multiple technical mediums simultaneously and have an ability to adapt to change.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. 

• You’re an energetic people leader and team player with excellent communication skills.  You thrive in a high-volume, fast-paced environment and are able to be flexible. You are also a good listener with a high level of patience.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

• Read more about our employee benefits.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position.  For this position, you must reside in or within commuting distance to Norfolk, VA.

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This requisition is expected to stay active for 45 days but may close earlier if a successful c