Senior Product Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

U.S. Bank is seeking a full-time Senior Product Manager (Multiple openings) in Bellevue, WA.

Essential Responsibilities:

• Own and continuously update the IT product roadmap, ensuring features related to login/sign-in, subscription models, and user creation are prioritized for maximum impact.
• Facilitate requirements definition and cross-functional planning sessions, leveraging tools like Mural and Atlassian suite (Jira, Confluence) for roadmap alignment and backlog prioritization.
• Lead end-to-end feature design processes for login widgets, user dashboards, and subscription models, ensuring a seamless user experience that drives conversions and user retention.
• Use Figma to design wireframes and prototypes for new features, focusing on improving user interaction with login/sign-in, dashboards, and profile management.
• Design and optimize subscription models, identifying new pricing strategies and user incentives to drive recurring revenue.
• Work on implementing upsell opportunities and monetization strategies for additional features, leveraging behavioral analytics tools to track user engagement and predict churn.
• Use BI tools (e.g., Tableau, Power BI) to analyze key performance metrics related to subscription growth, user retention, and customer lifetime value, presenting insights to stakeholders and making data-driven decisions.
• Enhance and streamline the customer journey from account creation to profile management, ensuring high levels of security and efficiency, especially regarding Personal Identifiable Information (PII) and card creation processes.
• Work closely with UI/UX teams to improve user flows, reduce friction in the login and signup processes, and ensure all dashboard and subscription model elements enhance the overall customer experience.
• Perform project management, including managing the product development lifecycle in tools like Jira and Confluence, ensuring transparency in task assignments, timelines, and status updates for ongoing projects.
• Ensure that subscription models, user creation processes, and dashboard components adhere to relevant regulations, including privacy laws (GDPR, CCPA).
• Perform data mining and conduct data and statistical analysis utilizing SQL, Excel advanced modeling, VBA, and related business intelligence tools.

Basic Qualifications:

This position requires a Bachelor’s degree or equivalent in Information Technology or Engineering and 5 years (progressive, post-baccalaureate) of technical product management experience.

Required Skills/Experience:
 

Must also have 24 months of experience with each of the following: 1) Project management, including managing, planning, organizing, scheduling, and tracking of projects from initiation, planning, execution, and delivery. 2) Requirements definition, which includes understanding of engineering architecture. 3) Managing system test requirements, enhancements and changes with cross team collaboration. 4) Performing data mining and conducting with data and statistical analysis utilizing SQL, Excel advanced modeling, VBA, and related business intelligence tools. Employer will accept experience gained concurrently. Less than 5% domestic travel for multi-day Quarterly Product Prioritization meetings.

Base pay range may vary if an offer is made for work in a different location. Pay Range: $150,550 - $218,400. (#LI-NDI #LI-DNI #LI-DNP #DE-DNP #IND-DNP).

• The examination for this position may include a supplemental questionnaire. Improper or missing responses could affect your application.

• This position is not eligible for visa sponsorship.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. Th