Supervisor, Environmental Services/Housekeeping (night shift)

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Night - 08 Hour (United States of America)

Job Description Summary
Located in the heart of Silicon Valley, Stanford Health Care’s (SHC) mission is to heal humanity through science and compassion, one patient at a time. Environmental Services (EVS) interacts daily with patients, staff, and visitors, creating significant opportunities to impact and enhance the patient and employee experience. They are responsible for general aesthetics, cleaning, and waste streams and are an essential part of Infection Prevention initiatives for multiple buildings. 

The Manager of Environmental Services (PM Shift) will oversee the work of an assigned group of Environmental Services employees from 2:00 PM to 11:00 PM. This role ensures that staff follow proper procedures and monitor the ordering and use of supplies and materials. The position supervises cleaning and maintenance procedures unique to an acute care hospital and is responsible for the quality of environmental maintenance in several hospital areas.

This is a Stanford Health Care job.

A Brief Overview
Environmental Services Supervisor II oversees the work of an assigned group of Environmental Services employees; ensures that proper procedures are followed by staff and monitors the ordering and use of supplies and materials. This position supervises cleaning and maintenance procedures unique to an acute care hospital. This position also has responsibility for the quality of environmental maintenance of a number of hospital areas.

Locations
Stanford Health Care

What you will do

• Creates and maintains staff schedules. Upholds HR policies and provides ongoing staff and management training.
• Evaluates work habits, performance and attendance of staff. Documents and makes recommendations regarding employees’ performance, retention and/or promotion. Takes corrective action as indicated by hospital policies and appropriate labor agreements.
• Maintains required records, gathers statistics and prepares reports as required.
• Monitors workflows and effects change to improve quality and efficiency of services.
• Plans, schedules, and directs staff to assigned areas of the hospital and its satellite facilities. Monitors and tracks progress; provides feedback to staff.
• Tours hospital regularly, covering each assigned area to observe and inspect cleanliness of facilities and work in progress.
• Train staff in technique of cleaning and disinfecting facilities, use of chemical agents and equipment, collection and disposal of infectious materials and general environmental maintenance particular to acute hospitals. Ensures compliance with safety and sanitation policies in all areas.
• Ensure employees adhere to company policies and legal regulations.
• Serves as a link between staff and upper management.
• Participates in the hiring process. Screens, interviews, and provides recommendations for candidate selection.
• Performs daily Patient Satifaction rounds to solicit same day patient feedback and ensure service standards are met.
• This position may require on-call availability during non-standard hours, including nights, weekends, and holidays, to meet business needs and respond to emergencies as necessary. The employee may receive additional compensation if assigned as part of the Facilities Services & Planning (FS&P) Leader on Call Program.

Education Qualifications

• High school diploma or GED equivalent required.
• Bachelor’s degree in a work related discipline/field from an accredited college or university preferred.

Experience Qualifications

• Two (2) years of Environmental Services experience in healthcare setting or relevant experience required; three (3) years preferred.
• Experience managing ≥ 25 full time employees required.
• Experience in a union environment preferred.
• Joint Commission experience preferred.

Required Knowledge, Skills and Abilities

• Floor care knowledge.
• Infection Prevention/HAI knowledge.
• Ability to gather, analyze and provide clear and concise information both verbally and in writing.
• Ability to learn and work within specific department/unit/agency office policies and procedures as well as to apply laws, rules, policies, or procedures affecting assigned work.
• Ability to maintain strict confidentiality of personnel records and patient information and to handle sensitive matters discreetly, understanding and applying HIPPA regulat