Product Manager (Hybrid Work Schedule)

See What We’re All About

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today!

Perks

• Parts Town Pride – check out our virtual tour and culture!
• Quarterly profit-sharing bonus
• Hybrid work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.

The Job at a Glance

As a Product Manager (internally known as Product Roadmap Wizard) you will lead strategy of our B2B Ecommerce customer journeys and work to continuously improve customer experiences in innovative ways. You will be responsible for directing the efforts of an agile team to deliver capability enhancements and industry-first innovations that delight customers and help fuel the tremendous growth of Parts Town and our B2B partnerships. You will work closely with business partners to understand customer needs, and communicate all the amazing things you’re building to meet those needs to stakeholders throughout the organization. If this sounds like something you were born to do, then we would like you to apply! 

A Typical Day

• Establish, own and drive the strategy for key B2B capabilities based on customer research, analytics and stakeholder feedback 
• Actively engage with engineers, designers, stakeholders, and customers to follow a 5D product lifecycle, owning the discovery, design, development, delivery and ongoing driving results for features and innovations 
• Build your roadmap, and prioritized projects based on value to the customer and business 
• Communicate to product leaders and stakeholders your roadmap and deliverables through project briefs, live demos, and sharable artifacts 
• Lead agile ceremonies for your scrum team including daily scrum calls, sprint planning, story refinement, sprint demos, and retrospectives 
• Write Epics and Stories in Jira that align with your roadmap and communicate effectively what needs to be delivered by the development team 
• Along with QA, perform User Acceptance Testing of your features to ensure the development meets the expected vision for your product 
• Participate in CRO efforts through A/B testing and iteration to continuously improve the customer experience 
• Evangelize the new capabilities you bring to life through training and demonstrations to internal and external teams, and partnering with marketing leaders to build a communication strategy 

To Land This Opportunity

• You have 3+ years of experience as a Product Manager and/or Product Leader, driving development in an agile environment for Ecommerce websites and applications 
• You’re an all-star communicator