Jobs and Careers
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Shift Lead
Nothing Bundt CakesCarrollton, United Statesfull_timeVerifiedPosted 6 Jan 2026
About the role
Key Responsibilities
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- Guest Experience: Prioritize exceptional service, resolve guest issues, ensure a welcoming environment, and model brand values.
- Team Leadership: Train, coach, and motivate team members, delegate tasks, provide feedback, and foster teamwork.
- Operations: Open/close bakery, manage cash handling, oversee daily tasks, ensure cleanliness, and maintain production standards.
- Brand & Sales: Uphold NbC policies, promote products, manage visual merchandising, and drive sales goals.
- Administrative Support: Assist with scheduling, inventory control, sales/labor reporting, and special order fulfillment.
- Strong sense of teamwork, initiative, and integrity.
- Outgoing, friendly, and enthusiastic personality.
- Ability to work well under pressure and multitask with attention to detail.
- Excellent communication and problem-solving skills.
- A genuine care for others and a "guest-first" mentality.
- Leading shifts and ensuring smooth daily operations.
- Performing various bakery roles (guest services, crafting, etc.).
- Handling cash drawers, deposits, and sales reconciliations.
- Coordinating large orders and deliveries.
- Maintaining product quality and presentation.
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