Senior HR Administrator
NTT Global Data CentersAbout the role
Make an impact at NTT Global Data Centers
Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.
Your role at a glance
We are seeking a detail-oriented and proactive Senior HR Operations Administrator to support complex employee lifecycle processes across a fast-paced global HR environment. In this role, you will serve as a trusted partner to employees, managers, and HR stakeholders by ensuring HR transactions are executed accurately, efficiently, and in compliance with company policies and regulatory requirements. You will play a key role in maintaining data integrity, resolving operational issues, supporting lifecycle events for employees and contingent workers, and contributing to process improvements that enhance service quality and operational excellence.What we are looking for
Key Responsibilities
Deliver end-to-end HR operational support for employee and contingent worker lifecycle activities, including hires, onboarding, conversions, job changes, transfers, promotions, and offboarding.
Execute Workday transactions accurately and on time, maintaining a strong focus on data quality, compliance, and audit readiness.
Serve as a key operational point of contact for managers, employees, and new hires on HR processes and lifecycle transactions.
Manage contingent worker processes, including onboarding, extensions, conversions, and offboarding, in partnership with relevant stakeholders.
Ensure HR operations are delivered in alignment with global standards while meeting India-specific legal, regulatory, and business requirements.
Maintain accurate employee records and support data corrections, documentation, and recordkeeping requirements within HR systems.
Partner closely with Payroll, HRBPs, HRIS, Procurement, and other cross-functional teams to ensure smooth execution of lifecycle events.
Identify process gaps and support continuous improvement initiatives to enhance efficiency, consistency, and service quality across HR operations.
Monitor transaction quality and operational risks, escalating issues as needed to protect compliance and service continuity.
Support onboarding activities and help deliver a seamless employee and manager experience during key lifecycle moments.
Assist in preparing HR operational data and reports to support tracking, audits, and informed decision-making.
Contribute to regional HR initiatives and process changes by helping implement new procedures, tools, and best practices.
Knowledge, Skills, and Attributes
Demonstrates in-depth understanding of HR operations and complex employee lifecycle processes, including onboarding, job changes, offboarding, and contingent worker administration, with the ability to apply sound judgment and deliver consistent operational excellence.
Strong working knowledge of the Workday HCM system, with the ability to independently manage transactions, maintain data integrity, and navigate complex process scenarios with accuracy and efficiency.
Solid understanding of HR compliance, documentation, and audit requirements, with a disciplined approach to risk mitigation, process adherence, and quality execution.
Advanced organizational, analytical, and problem-solving
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