Family Support Services Placement Coordinator

As a Family Support Services Placement Coordinator, you will work directly with the Senior Director of Family Support Services to identify and recruit individuals who can deliver personalized, in-home support to those receiving assistance. You will collaborate with the Family Support Services coordinators to connect with families in need with appropriate direct support staff.

Requirements

Duties included but not limited to:

Family Support Program Focus (30%):

• Build long lasting and effective community relationship with families already in the Family Support Services Program
• Educate families on services provided in Service Agreements and the utilization of the funds provided in these agreements to the betterments of the individual supported.
• Meet with families to understand family needs and person supported individual requirements for in-home support service employees.

Recruitment Focus(70%):

• Assist in sourcing and recruitment efforts to help grow the Family Support Services program.
• Recruit direct support staff for individuals and families.

• Post placement opportunities on company and external websites
• Assist in attracting passive candidates through various sources. Assist in the coordination of recruitment events, job fairs, and other activities to attract and development service based pipeline;
• Complete initial review of resumes and applications. Identify potential candidates who align with the family and person supported requirement and Accord’s mission & values;
• Conduct initial phone screens to determine if the candidate meets the needs of the family.
• Arrange meetings between family, person supported and identified candidates.
• Coordinate with candidates and family to ensure a smooth and efficient interview process;
• Work closely with the Human Capital team, family and FSS Coordinators and other stakeholders to understand recruitment needs and priorities;
• Assist with sending offers, the onboarding process, and other tasks as requested;

Education:

High School Diploma and 1-2 years of experience in Recruitment in Human Services or 1-2 years of experience providing services in Human Services

Skills & Experience:

Experience working with families who have a family member with a disability is preferred.  A basic understanding of consumer-directed services and supports is preferred.  Must have excellent customer services and de-escalation skills.

Benefits

Benefits: Benefits package with PTO, 8 paid holidays, health, dental, vision, and life insurance, NO COST short & long-term disability insurance, retirement savings plan options, employee wellness program, tuition assistance program, career advancement, mileage reimbursement for providing direct services, a positive, friendly work environment and much more.