We anticipate the application window for this opening will close on - 11 Jul 2025

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

At Medtronic, the Senior Clinical Specialist, supports the Neuromodulation Pain, Target Drug Delivery and Interventional Therapies in the areas of surgical coverage, follow-up support, troubleshooting, customer service and education.  This person will be engaged in basic market development activities depending upon the needs of the assigned territory and district.

This is a field based role. 

We are seeking a committed professional, required to reside within the territory and drive to multiple accounts throughout the region, to join our winning team. A valid driver's license is essential for this role, which also includes travel outside the territory, presenting opportunities for broader engagement.

Responsibilities may include the following and other duties may be assigned:

• Represents Medtronic as device specialist during surgical procedures by ensuring all necessary equipment and products required are available, providing technical support and device selection, and performing programming and testing of all device systems

• Manages patients through all phases of the clinical process as well as educate them on the features and benefits of Medtronic products

• Provides clinical support in surgeries, re-programmings, trouble-shooting and follow ups in hospitals and clinics

• Educates and trains physicians, hospital personnel and office staff on products and therapies. This is expected by, but not limited to, coordinating one on one teaching sessions, formal in-services, education programs, seminars and/or outside symposia (based off quarterly Plan of Action as directed by Leadership)

• Responds promptly and professionally to device-related inquiries by customers and patients

• Ability to be flexible with schedule while working and/or attending clinical events, possibly outside of normal business hours to include weekends and after hours and at the discretion of Clinical Specialist Manager

• Adheres to company policies and complies with required event reporting and documentation, utilizing Medtronic technology tools

• Responsible for managing inventory provided for case coverage, including:  timely transactions when product is used, sold or transferred, maintaining a required level of cycle count accuracy, executing product retrievals as instructed, turning over inventory in a reasonable time frame, not implanting expired product or product that is on hold

• Contributes to the achievement of quarterly goals associated with specific initiatives at the district, regional and/or national level by partnering with colleagues and communicating effectively and regularly with Leadership

• Maintains a working knowledge of competitive products

• Regularly visits accounts to establish/maintain relationships with office staff and Health care providers

• Accountable for placing orders with customer service for pending purchase orders and product replacement

• Expected to work with materials management to collect POs for cases covered within the territory/district

• Ensures personal understanding of all quality policies/system items that are personally applicable

• Assists Management and Sales Training department in education/training of new employees within the district

• Effectively utilizes Excel, a mobile phone, an IPAD, a laptop, and/or a Samsung tablet regularly

• Manages business expenses and budget effectively and in given timeframe 

• Functions as a clinical leader within their territory and district, illustrating a high degree of autonomy and expert clinical acumen 

• Key contact for complex case coverage and troubleshooting

• Is active in territory business planning and aligns activities to support sales objectives

• Acts as a field trainer

• Mentors fellow Associate Clinical Specialists and Clinical Specialists

• Completes all new hire therapy trainings as directed by medical education

• Completes all corporate compliance training prior to date due