Manager, Partnership Service

POSITION: Manager, Partnership Service

DEPARTMENT: Partnerships

REPORTS TO: Regional Manager/Regional Vice President

FLSA STATUS: Salaried, Exempt

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

THE ROLE

The Manager, Partnership Service will be responsible for supporting all aspects of Desert Diamond Arena and Westgate Entertainment District partnerships from presales research and design to post-sale support. The Manager Partnership Service will be responsible for offering best-in-class service to clients. This individual will support the Legends/ASM Global Commercial Partnership Department and will be a crucial member of a growing team.

This role will manage the process workflow once the contract is finalized through the contract term and will work with key internal stakeholders to ensure all elements of a campaign are executed flawlessly. This individual will be working on a team that collaborates closely, works efficiently, and has an entrepreneurial can-do spirit.  This position requires strong attention to detail, an inquisitive mindset, and a desire to tackle challenges head-on.  

Essential Duties and Responsibilities

• Work with Partnership Department to respond to RFPs for Westgate Entertainment District’s media buys and be able to provide first party data as needed.
• Work with Partnership Department to build proposals.
• Create and maintain ongoing business relationships with all clients and ad agencies.
• Assist in the post-sale process by obtaining all assets, resolve client needs and create post sponsorship reports as needed.
• Support the Partnership Department in getting contracts created once a new sponsorship deal is fully agreed upon.
• Serve as the primary point of contact for supporting all clients at Desert Diamond Arena and Westgate Entertainment District.
• Work with all clients on the fulfillment of contracted services for all items at Desert Diamond Arena and Westgate Entertainment District.
• Coordinate on-site activation with the clients, Westgate, and the Partnership Department. 
• Collect all COI’s and required paperwork from sponsors for activations at Westgate Entertainment District.
• Work with ANC on digital boards schedules daily and make sure the boards are scheduled correctly.
• Coordinate maintenance and any other needs pertaining to the digital boards in Westgate with ANC.
• Work with signage vendors on production and installation of all static sponsorship signage at Desert Diamond Arena and Westgate Entertainment District.
• Be the liaison between the Finance Department and the Sales Team on all accounting questions and needs to make sure we’re getting paid in a timely manner.
• Work closely with the Marketing Team at Westgate on sponsorship contracts and needs.
• Work with Partnership Department to build proposals.
• Assist the Partnership Department on entitlement sponsorship deals that require installation of new signage.
• Support post-sales meetings on entitlement sponsorship deals.
• Work with both the Desert Diamond Arena Team and the Partnership Department on the coordination and programming of the new digital boards in the arena once installed.
• Help in coordinating hospitality for client events to ensure everything is ready for event day.

Supervisory Responsibilities 

Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifica