Director, Sales Analytics

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Global Incentive Compensation (GIC) team at Salesforce is a global leader for sales compensation in the technology industry. We lead the sales compensation for all Salesforce end to end - from designing the sales compensation plan to enable the company’s go-to-market strategy to administering the payment so that our sales teams get paid on time.

The GIC Analytics team’s charter is to leverage data to help GIC make better decisions and run smoothly. We are seeking a highly motivated and experienced Analytics leader to lead our Decision Analytics team and play a critical role in the design, implementation, and analysis of our sales compensation programs. This individual will be responsible for using data to support sales compensation decisions, ensuring our compensation plans are competitive, effective, and aligned with business strategies.


Responsibilities

Sales Compensation Strategy & Optimization:

• Partner with Sales Compensation Design, Sales Leadership, Finance, and Human Resources to develop and model innovative compensation plans and incentive structures aligned with business objectives and market trends.
• Conduct rigorous analysis of existing compensation plans, identifying areas for improvement and recommending data-backed adjustments to optimize performance and effectiveness.
• Partner with sister teams to proactively manage sales compensation costs, ensuring alignment with targets and overall financial goals.
• Stay abreast of industry standard processes and emerging trends in sales compensation design and administration.

Team Leadership & Development:

• Provide inspirational leadership and direction to the team, fostering a culture of collaboration, innovation, and high performance.
• Define and champion the team's vision, strategy, and roadmap, ensuring alignment with the broader organization and company objectives.
• Recruit, develop, and mentor a team of skilled analysts, providing opportunities for growth and professional development.
• Design and evolve the team structure to effectively support the evolving needs of the business, adapting to changes in sales strategy, go-to-market models, and organizational growth.

Data Analysis & Insights:

• Analyze sales compensation data to identify trends, outliers, and areas for improvement.
• Conduct ad-hoc analysis to address specific business questions related to sales compensation.
• Leverage advanced analytical techniques to analyze sales compensation data, uncovering key trends, identifying performance outliers, and generating actionable insights.
• Develop dashboards and reports in partnership with sister teams to track critical compensation metrics (e.g., attainment, payouts, incentive effectiveness), providing access to key collaborators.
• Conduct in-depth ad-hoc analysis to address specific business questions related to sales compensation, providing data-driven recommendations to inform strategic decision-making.
• Proactively identify and analyze potential risks and opportunities related to sales compensation, providing insights to mitigate risks and capitalize on opportunities.

Process Optimization & Automation:

• Continuously evaluate and find opportunities to streamline and automate sales compensation processes, using data and technology to improve efficiency, accuracy, and scalability in partnership with sister teams.
• Champion the adoption of new tools and technologies to enhance data management, reporting, and analysis capabilities.
• Collaborate with other relevant teams to implement and integrate systems that support efficient and accurate compensation administration.

Communication & Collaboration:

• Effectively communicate complex data and analysis to diverse audiences, including senior leadership, sales management, and individual contributors, tailoring communication style and content to ensure clarity and un