Assistant Program Manager Evening Shift (2:00pm - 9:00pm)

Set Pay Rate: $91,045.30 Per Year

Job Summary:

Responsible for administering all aspects of the custodian contract and has responsibility on a 24 hour basis for work to be performed.   Position requires strong interpersonal skills and compassion and respect for persons with disabilities.

BWI Airport: BWI Airport

Shift: 2:00pm - 9:00pm Monday - Friday

Essential Functions:

• Complies with all Agency policies and procedures and follows contract specifications
• Accepts service requests and with PM approval provides service based on agreement
• Provides supervision, training, scheduling, and inspection of cleaning activities
• Provides administration a tentative weekly schedule of manager���s hours
• Makes telephone contact with on-duty supervisor on weekends
• Makes daily routine inspections and provides a written report to BWI Admin daily
• Maintains positive relationships with government facility staff
• Assists in overseeing day to day operation of assigned contract
• Assists in establishing job tasks schedules per contract specifications
• Assists in reviewing and responding to inspection/deduction reports
• Assists in assuring a high level of quality in performance of all work
• Assists in resolving quality issues through a quality control program and staff training
• Assists in establishing inspection procedures and guidelines for supervisors
• Assists in conducting safety training and implementing of safety procedures and policies
• Assists in keeping SDS book current and chemical list updated
• Assists in hiring, evaluating, and supervising all staff members
• Assists in training supervisors to perform to contract specifications
• Assists in preparing schedules and maintaining daily time records for staff
• Assists in maintaining payroll and supply costs within budget
• Serves as backup Maximo Manager
• Observe and ensure compliance with MAA’s rules for the site, security and safety guidelines and Chimes Rules For The Workplace and ensure employees do the same
• Observe and ensure compliance with BWI Security Procedures for unescorted access privileges to the Security Identification Display Area (SIDA)
• Submits completed time sheets and leave requests to PM to review
• Assist Shift Managers with new employee onboarding to include time card &uniform requests and badging application
• Responsible to ensure that comprehensive cleaning occurs to include sub-contractors
• Oversees the comprehensive cleaning (pressure washing) of the white tile
• Responsible for genie lift operators and scheduling high dusting throughout the terminal
• Responsible for the scrubbing and burnishing of all restroom floors
• Receives and acts on reports and requests from contracting office personnel
• Attends meetings with government, facility, and customer representatives as necessary
• Presents ideas and recommendations to Project Manager based on contract needs
• Analyzes, reviews, and suggests solutions to operational challenges
• Observes, manages, and provides feedback to all staff to ensure accurate job completion
• Ensures compliance with dress code and personal hygiene standards for self and staff
• Complies with and ensures staff compliance with all building and security requirements
• Acts as Shift Manager, if back-up system fails
• Works cooperatively with HR to sustain employment for individuals with disabilities
• Ensures timely, accurate completion of time studies (if applicable), evaluations, and employee communications
• Works with outside agency staff and job coaches to aid Chimes employees
• Passes and complies with CPR/first Aid training and OSHA training

 

Secondary Functions:

• Serves as a liaison with community agencies and job coaches to aid Chimes employees
• Acts as Project Manager when Project Manager is absent
• Assists in the planning and implementation of staff development programs
• Assumes other duties, responsibilities, and special projects as needed

                  *Duties, responsibilities, and tasks may change at any time with or without notice

 

Physical Abilities Needed to Meet Work Demands:

• Ability to stand or walk for long periods of time
• Ability to go up and down stairs
• Ability to reach above the head, bend, kneel, stoop, and crawl
• Ability to lift, carry, and push up to 50 lbs. as needed
• Ability to work in dusty spaces or adverse weather conditions
• Ability to see details on the floor, above the