CA Donor Center Technician I-Full Time

Want to Expand

your career-development potential, your ability to help donors and patients, and your access to professional opportunities?

 

We’re growing fast.

[You can, too!]

 

There are so many ways Octapharma Plasma can enhance your life and your career. Our strong growth is creating great learning and career development opportunities throughout our company, and especially our donation centers. Because you’re someone who loves to learn, enjoys people, and has a real heart to help, we encourage you to join us as a:

CA DONOR CENTER TECHNICIAN I

This is What You’ll Do:

• Ensure total operation is compliant with state and federal regulations (e.g. FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production standards and ensure facility compliance.
• Maintain high level of customer service and positive donor experience in line with company values and culture.
• Maintain cleanliness of work area to ensure a clean and professional environment. Stocks and maintains an orderly work area with sufficient supplies to meet production demands.
• Maintain Donor Center equipment based on Standard Operating Procedures and applicable manufacturer instructions.
• Monitor donor conditions, employing techniques to ensure donor comfort, safety, and the quality of plasma product.
• Maintain Donor confidentiality based on company policy.
• Maintain complete and accurate record keeping per company’s Standard Operating Procedures.
• Responsible for troubleshooting machine alarms/alerts and perform QCs routinely (defined as daily/monthly) on equipment.
• Clean any blood or plasma spills and performs proper procedure for disposition of biohazardous waste.
• Perform other job-related tasks, as assigned.

 Donor Eligibility:

• Ensure that donor meets eligibility criteria based on Standard Operating Procedures.
• Perform donor vitals evaluation per Standard Operations Procedure.
• Perform finger stick for Microhematocrit and Total Protein determination.
• Register applicant donors per Standard Operating Procedures.

Plasma Collection:

• Set up and prepare all equipment and disposable supplies for venipuncture and plasmapheresis procedures per standard operating procedures.
• Disconnect donor after plasmapheresis process is completed per standard operating procedures.
• Maintain proper ratio to ensure donor safety and quality of product.
• Operate the automated plasmapheresis machines including response and evaluation of all machine alarms and alerts, responds to donor adverse events, and documents exceptions.

Product Processing:

• Prompt and sterile collection and storage of plasma product and samples per Standard Operating Procedures.
• Handle tested and untested product, as well as product with unsuitable test results.
• Properly organize samples and product in a walk-in storage freezer per Standard Operating Procedures. · Prepare product and samples for shipments, per Standard Operating Procedures and federal transportation regulations.
• Monitor freezer and refrigerator temperatures and immediately inform appropriate personnel if equipment is not functioning properly. Record variance if applicable.

This is What It Takes:

• High school diploma or equivalent (GED) required.
• Bilingual Spanish speaking is a plus but not required.
• Three (3) months’ experience in clerical or customer service position preferred.
• Specific certification or licensing based on State requirements.
• Basic computer knowledge and skills required.
• Ability to speak, read, write (legibly and accurately), and understand English required.
• Strong customer service skills required.
• Strong organizational skills required.
• Ability to read, follow, and interpret regulations, instructions and manuals required.
• Ability to understand verbal instruction required.
• Ability to read numbers on screening equipment and perform basic mathematical calculations required.
• Effective communication skills required.

SCHEDULING:

• Must be able to workday and evening hours, weekends, holidays, and extended shifts on a frequent basis.
• Attendance and punctuality required.

PHYSICAL REQUIREMENTS:

• Utilize all required and appropriate PPE (Personal Protective Equipmen